Returns stories
The UK postal service fees will increase in 2024, with significant hikes from USP and Parcelforce. SMEs, heavily reliant on affordable shipping, face the brunt.
Optimizely launches its CMS 13 at Opticon 2024 in Stockholm, celebrating its 30th anniversary with innovative features.
Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.
Easy Crypto becomes the first exchange to disclose fraud refunds totalling $2.7M, stressing security as about 50% of Aussies & Kiwis show crypto interest.
Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.
Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.
As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.
MIT's new report shows early adopters of generative AI in data and analytics expect to see an ROI of 100%+ within three years, gaining a competitive edge.
Commercial revenue from quantum technology is set to soar from USD $2.7 billion in 2024 to USD $9.4 billion by 2030, a new study reveals.
Virgin Voyages has teamed up with IDeaS to introduce an innovative revenue management system, transforming pricing strategies within the cruise industry.
Only 25% of UK businesses perceive themselves as cybersecurity leaders, highlighting tech connectivity's impact on performance and resilience.
New data indicates 26% of consumers are hesitant to make purchases over $200 in the next six months, reflecting growing economic pressures.
Matthew Guarini has been appointed Executive Director of the TBM Council as it aims to overhaul standards and enhance technology value management.
Forrester's 2025 Predictions reports forecast AI and tech trends, highlighting AI investment pitfalls and increased AIOps adoption to manage tech debt.
Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.
Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.
Australian and global CEOs prioritise Generative AI investments despite economic concerns, with most expecting returns in three to five years.
Mandalay Venture Partners deploys QIC funded investments into Queensland startups Nbryo and Naturo, driving innovation in livestock genetics and milk processing.
A global study by SAS and Coleman Parkes reveals 90% of CMOs lack an understanding of GenAI's potential, even as 90% plan to invest in it by 2025.
Ability8, leveraging OutSystems' low-code platform, provides disabled Australians with an efficient toolset to manage care journeys and improve quality of life.