Returns stories
Unilever and Accenture are enhancing their AI collaboration to streamline Unilever's digital operations, leveraging generative AI to drive efficiency and agility.
More than half of top online fashion retailers aren't offering free returns, tackling high costs and 'serial returners' issues, reports Which?.
Nominations are now open for the 2025 Bold Woman Awards by Veuve Clicquot, celebrating exceptional female entrepreneurs and leaders in the UK.
eCommerce fulfilment specialist Warehow has raised £2.1 million in Series A funding, led by the Midlands Engine Investment Fund II and Mercia Ventures.
Redalpine closes its largest fund to date, the USD $200 million RAC VII, bringing total assets to over USD $1 billion and opens a new office in London.
Reboxed unveils ReboxedOS, a platform aiding brands and retailers in embracing circular economy practices through advanced recommerce solutions and sustainability tools.
Searce's latest report reveals that nearly one in ten executives at major firms in the UK and US will invest over USD $25 million in AI this year.
UK retailers report a sharp rise in returns fraud, with 91% affected over the past year, as financial pressures drive shoppers to exploit return policies.
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.
Zendesk launches an outcome-based pricing model for its AI agents, aligning costs with resolved issues to enhance transparency and ensure tangible returns.
A report by AppOmni reveals that one third of companies suffered a data breach this year, amid rising generative AI concerns and declining SaaS confidence.
Comms Group reported a 7% revenue increase to $55.5M for FY24, achieving 36% growth in underlying EBITDA and declaring its first-ever dividend.
Expel and modePUSH have joined forces to bolster cyber threat response, enhancing managed detection and incident response capabilities for clients.
Aldridge Security's operations have been revolutionised by Forterro's ERP and Warehouse Management Solution, Orderwise, boosting productivity and customer service.
With cyber threats rising, telecoms are spending billions on defence, but it's not enough. Telcos must evolve their penetration testing to stay ahead.
New Zealand's fintech Debut is set to become the first locally-owned bank tailored for AI and open banking, aiming to dismantle financial barriers.
CapitaLand Integrated Commercial Trust reports a 3.7% rise in distributable income to SGD $366.5 million for 1H 2024, driven by robust portfolio management and cost savings.
Australian retailers are facing a surge in returns fraud amid economic hardship. Loop reports 60% of retailers affected.
Sendle launches Print In-Store, making shipping easier for small businesses and personal shippers with label printing at nearly 100 locations across Australia.