Hillier Nurseries upgrades systems with Microsoft Dynamics 365

Nexer Enterprise Applications will undertake the implementation of Microsoft Dynamics 365 Business Central at Hillier Nurseries to update and support the horticultural business's digital and financial systems.

Hillier Nurseries, which operates 22 garden centres throughout the South of England, has tasked Nexer with enhancing and futureproofing its core business technologies. The project commenced in mid-2025 and will focus on delivering a comprehensive overhaul of Hillier's finance system and digital foundations.

Part of the project scope includes integrating Business Central with Hillier's existing specialist nursery management and point-of-sale applications. This is intended to allow for improved data flows throughout the business, supporting both operational requirements and customer transactions across the company's retail network.

Long heritage

Founded in 1864, Hillier Nurseries is a longstanding family enterprise, offering a range of plants, gardening essentials, and in-store dining across its Southern England sites. The upgrade of the company's business systems is seen as a step to support ongoing growth and sustain the firm's legacy well into the future.

Gavin Marsh, Group Finance Director at Hillier Nurseries, said:

"It's great to be partnering with the experts at Nexer to further integrate and enhance our digital platforms. Nexer's family business ethos and unwavering commitment to quality align perfectly with our values. We look forward to working together to enrich our finance systems, supporting our continued growth and operational excellence."

Partnership approach

Nexer's involvement includes not only the initial implementation phase but also provision for post-live support, ensuring that Hillier maintains access to technical assistance and ongoing improvements as the systems are embedded across the business.

Martin Burden, Commercial Director at Nexer Enterprise Applications, commented:

"It's fantastic to be on board with Hillier Nurseries as the team's chosen business applications partner. This collaboration will equip Hillier with the insights and tools needed to leverage technology for lasting benefits far into their future, alongside the trust in their systems to continue long-term stability and expansion."

Nexer Enterprise Applications operates as part of the broader Nexer Group and specialises in helping organisations utilise Microsoft Dynamics 365 for core business functions. The company works on projects covering enterprise resource planning (ERP), customer relationship management (CRM), and PowerPlatform deployments across the UK and Ireland.

Future support

The implementation at Hillier Nurseries is designed to deliver not only financial system efficiencies but also enable closer integration between retail and fulfilment operations, supporting Hillier's ability to serve customers and manage resources more effectively.

The integration of new systems reflects a trend within the horticultural and retail industries towards digital transformation. Companies are increasingly turning to specialised technology solutions to address operational complexities and to position themselves for growth in changing market conditions.

With Nexer's appointment, Hillier Nurseries is preparing to extend its operational capabilities while maintaining continuity across its established practices and customer service standards.