Automation stories - Page 15

Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.

Kaseya has launched new AI-driven tools to help managed service providers in Australia tackle security and efficiency challenges amid rising cybersecurity gaps.

ClearGrid has secured USD $10 million to launch an AI-driven debt collection platform in MENA, aiming to transform inefficient practices in the region.

NICE has been recognised as a Leader in the IDC MarketScape for Worldwide Conversational Intelligence and Analytics 2024, showcasing significant market innovation.

SAP has unveiled 'Joule for Developer', a suite of AI co-pilot tools aimed at streamlining the application development process across its Business Suite.

New research from the American Medical Association reveals a rise in AI adoption among healthcare professionals, now at 35% in 2024, up from 30% last year.

Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.

LogicMonitor has unveiled new features to enhance operational efficiency in IT operations, leveraging AI to improve performance and cost-effectiveness in data centres.

Elastic has expanded its partnership with Tines to integrate workflow automation into its AI platform, enhancing security and observability for teams.

AI-driven ERP systems are transforming how businesses operate, providing real-time insights and predictive analytics that enable proactive decision-making.

AI is transforming software development rapidly, changing the roles of developers and creating new challenges and opportunities in coding practices.

SYSPRO has appointed Josef Al-Sibaie as Chief of Staff and Corporate Development Officer to spearhead its global expansion and digital manufacturing initiatives.

HarborLab has launched HL AI, an innovative tool to improve maritime port expense management, promising enhanced efficiency for ship operators.

Wavelink has launched 5thWave, a new service designed to enhance asset and customer lifecycle management while streamlining renewals and upgrades.

With the 2025 federal election approaching, HP executives highlight the urgent need for Australia to embrace digital transformation and reform education to remain competitive.

Capgemini has joined forces with NVIDIA to develop over 100 tailored AI agents, aimed at enhancing industry-specific applications across various sectors.

Cisco and NVIDIA have launched a Secure AI Factory, designed to simplify AI infrastructure deployment while embedding security at its core.

Hyland has launched an AI-driven strategy aimed at evolving enterprise content management, enhancing automation, and user experiences across industries.

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

DataSnipper has appointed Siu Wei Lee as Sales Director for Asia Pacific and Japan, strengthening its global expansion amid a £1 billion valuation.