Automation stories - Page 48

Talkdesk enhances its Copilot with agentic AI, enabling customer service agents to handle complex queries through smarter, real-time support and automation.

Siemens launches Designcenter Solid Edge 2026 with AI tools, boosting engineering productivity via cloud and desktop design, smarter assembly, and auto documentation.

FlexTecs launches AP Inbox Assist, an AI-powered module for its FlexTrap platform to automate AP inboxes and enhance financial control and risk detection.

Defakto has raised $30.75 million to develop a platform securing non-human identities across enterprises, tackling risks from static credentials and AI agents.

UnifyApps raises USD $50 million to expand its AI platform, aiming to help firms scale enterprise AI with low-code solutions and new leadership.

An AWS outage on 20 October 2025 caused global disruption, hitting platforms like Amazon, Snapchat, Coinbase, HMRC and Lloyds Bank, affecting millions worldwide.

GitLab 18.5 launches AI agents and a new UI to enhance security, streamline workflows, and boost efficiency for software development teams.

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

Generative AI boosts phishing and smishing attacks, forcing businesses to rethink security as AI-driven threats outpace traditional defences and SOC teams.

Cognizant unveils the Enterprise Vibe Coding Blueprint to help Global 2000 firms implement AI-assisted coding securely and at scale.

NiCE Cognigy launches AI Ops Centre, a real-time hub to monitor and maintain enterprise AI agents' reliability and boost customer experience resilience.

Veeam launches Data Cloud for MSPs, offering a unified SaaS platform that streamlines data protection across Microsoft 365 and other workloads globally.

Syrve launches AI-powered tools to boost hospitality efficiency, offering faster inventory counts, smarter invoice scanning and fleet optimisation globally.

Hitachi Vantara and Red Hat launch a joint solution to simplify virtualisation migration and boost hybrid cloud adoption while cutting costs and vendor lock-in.

HCLTech has joined forces with GSMA to advance the Open Gateway initiative, enabling telecom operators to monetise networks using standardised APIs globally.

Rapid7 has secured its seventh consecutive spot in Gartner's 2025 Magic Quadrant for SIEM, highlighting its strong presence and innovative security solutions.

Oracle unveils its AI Agent Marketplace for Fusion Applications, enabling seamless AI integration with over 32,000 certified experts supporting deployments.

Oracle adds new AI agents to Fusion Cloud Applications, boosting supply chain leaders' ability to optimise processes and improve decision making seamlessly.

Oracle and Microsoft have teamed up to integrate AI in supply chains, enabling manufacturers to boost efficiency and responsiveness through real-time data automation.

PwC standardises global finance using Oracle Cloud ERP, embedding AI to boost efficiency, transparency and streamline reporting across its firms worldwide.