Business strategy stories
AI promises huge business gains but many firms face failure without clear strategy, culture shift and robust data - success demands discipline, not just technology.
Businesses must specify which AI type they adopt-LLMs, generative, or predictive-to drive meaningful digital transformation and avoid empty buzzwords.
UK small businesses lose GBP £217 billion yearly, with 58% of growth potential unfulfilled due to operational challenges and limited AI adoption.
Businesses must blend human interaction with digital innovation to deliver personalised, customer-first experiences that build trust and simplify processes.
NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.
Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.
Hexaware Technologies appoints Aditya Jayaraman as India Country Head to lead growth and technology transformation across enterprises and global centres.
Research teams not using AI risk losing influence, with AI-powered insights driving 72% of teams to increased demand and budget, Qualtrics finds.
Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.
The true value of ERP systems emerges after go-live through continuous improvement, helping organisations stay agile, compliant, and efficient.
As automation becomes universal, companies' true edge lies in what they choose not to automate, preserving human creativity and judgment.
Canadian firms lead globally in sustainability goals, yet many struggle with IT integration and see limited financial returns from green investments.
Indian firms are boosting cybersecurity budgets, prioritising AI and cloud security amid rising cyber risks and costly breaches, PwC survey finds.
Sublime Studio launches in Australia to boost mental fitness for tech founders, addressing burnout with coaching and a proactive membership model.
HR has evolved from back-office admin to strategic core, with AI and integrated tech helping businesses boost talent retention and compliance in 2025.
In 2026, digital resilience becomes essential as cyber threats and interconnected system failures heighten risks for businesses and national infrastructure alike.
HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.
AI has transformed Australia's tech sector, demanding partners who integrate strategy, engineering and data to deliver rapid, scalable innovation and real outcomes.
Despite only 30% of Australian firms satisfied with software purchases, 81% plan to boost spending by up to 15% next year to drive business growth.
Australia aims to double its circular economy by 2035, boosting industry competitiveness through recycling, AI, and sustainable supply chains.