Business Success stories
Medallia appoints Nick Martin as new Senior Vice President International
Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.
CrowdStrike expands operations with new hub in Singapore
Cybersecurity giant CrowdStrike bolsters its Asian presence with a new hub in Singapore, doubling its operational capacity.
Five essentials for supply chain success
Supply chain finance emerges as a critical solution for companies facing challenges in today's complex business landscape.
Medallia links with PwC UK to uplift customer experience across Britain
Medallia forms strategic alliance with PwC UK, intending to enhance customer experience and navigate declining satisfaction rates in the UK market.
Exclusive: Cloudera continues to see strategic growth in APAC
In an interview with Cloudera's VP for APJ , Remus Lim, we discuss growth, AI adoption, and hybrid cloud strategies in the APAC region.
Logicalis named Sustainability Partner of the Year at Cisco Summit 2023
Logicalis hailed as Sustainability Partner of the Year at Cisco's 2023 Summit for its green IT solutions globally.
Cloudera partners with Pinecone to enhance AI operations for enterprise
Cloudera incorporated Pinecone's vector database AI memory in a bid to transform Artificial Intelligence operations.
Study reveals stark discrepancy in perceived AI use at work
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
Adelaide's The Big Middle awarded APJ Partner of the Year by WalkMe
The Big Middle, based in Adelaide, has been awarded WalkMe's Asia Pacific and Japan (APJ) Partner of the Year.
Beyond NPS: Why trust matters most in customer loyalty
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
The importance of conversational AI in contact centres
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Startup marketing on a budget: Strategic blueprint for success
Marketing for early-stage startups with tight budgets is undoubtedly challenging, but, approached strategically, it's far from insurmountable.
Defining effective service level indicators and objectives
The right SLIs and SLOs help ensure high-quality service delivery and customer satisfaction, especially when combined with a robust observability strategy.
Samsung Australia Announces Leadership appointments for 2023
Samsung Australia announces leadership appointments, including new Director and Head of Mobile Experience, amid strategic business evolution.
Infor named a leader in Nucleus’ control tower value matrix
Infor Nexus was recognised for providing predictive insights, intelligent decision assistance, and collaborative execution.
Deciphering the impact of reviews on small businesses in the digital age
Just as businesses adapt and evolve their strategies, consumers, too, are continually shaping and reshaping their criteria for evaluation.
Navigating uncertainty: The value of a robust finance unit
With the economy in a state of flux, a proactive, a high-performing Finance and Accounting team is the best asset an organisation can have.
How businesses can harness the power of AI to meet changing compliance needs
Using AI to help streamline document classification lets organisations manage their information more securely and efficiently while maintaining compliance.
What this drinks retailer did to boost customer conversion to almost 100%
Shorty's Liquor, Australia's top drinks retailer, upgraded its marketing with Dotdigital to boost customer engagement and measure deliverability.
How orchestration delivers agility and improved UX to CIOs
When used effectively, orchestration can be vital in delivering agility, improving user experience, and managing budgetary constraints.
Working smarter with advanced revenue management systems
Thankfully today, artificial intelligence (AI) combined with data analytics enables the automation of many daily revenue management tasks.
Building sustainable framework in identity management solutions
With the continued growth of digital technology, having secure identity management solutions is essential for businesses.
Digital transformation projects need the right foundations
Digital transformation is not simply about the implementation of new technologies. It’s about business transformation that delivers real value.
Finance & HR heads: key Insights for flawless payroll
With the digital transformation revolution well underway, now is the time for payroll to get a much-needed upgrade.