ChannelLife UK - Industry insider news for technology resellers

Communication stories - Page 6

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'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
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ai
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cloud services
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digital marketing
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
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Call data: Australian businesses’ overlooked tool for superior CX
Thu, 15th Feb 2024
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cx
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martech
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voice
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
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Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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hcm
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
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Putting all your eggs in one communication basket is never a good idea
Mon, 5th Feb 2024
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crm
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uc
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cx
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
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A new way to put innovation at the center of company culture
Fri, 2nd Feb 2024
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hybrid & remote work
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collaboration
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sales
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
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From pixels to playgrounds: the urgent need for balance in our children’s digital lives
Fri, 2nd Feb 2024
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smartphones
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edutech
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sports
As children's lives become increasingly digitalised, health experts highlight the immediate need to balance screen-time with physical activity, combating sedentary habits and potential obesity risks.
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Zoom unveils new interactive app for Apple Vision Pro
Tue, 30th Jan 2024
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smartphones
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hybrid & remote work
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personal computing devices
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
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Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
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AI & remote working could redefine business in 2024
Mon, 22nd Jan 2024
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devops
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data analytics
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cx
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.
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Western Sydney University partners with tech firms for hands-on learning
Fri, 12th Jan 2024
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devops
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digital entertainment
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apm
Western Sydney University undergraduate students gain real-world experience working on research and design projects, thanks to a partnership with Western Sydney International Airport and DXC Technology.
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AI & remote work reshape business practices by 2024
Fri, 12th Jan 2024
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devops
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data analytics
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cx
AI is revolutionising business and project management in 2024, with employee-led tech selection underpinning changes in a remote-work dominated era.
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Private networks: The key to leverage 5G technology
Thu, 11th Jan 2024
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smartphones
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uc
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network infrastructure
Private 5G networks are transforming digital connectivity across industries in capacities, from healthcare to manufacturing, by supporting secure, agile and efficient operational functions.
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3M unveils world's first self-charging headset at CES 2024
Thu, 4th Jan 2024
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cleantech
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headsets
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sustainability
3M pioneers the world's first self-charging communications headset, using solar cell technology to convert indoor and outdoor light into continuous power.
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Cybersecurity skills gap poses threat to business protection measures
Tue, 2nd Jan 2024
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devops
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digital transformation
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apm
As digital threats surge, the cybersecurity sector grapples with a pronounced skills gap, jeopardising protection measures and leading to employee burnout.
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Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
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uc
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
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Life101 Launchpad: Online course teaching practical skills to youth
Wed, 27th Dec 2023
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edutech
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students
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rangatahi
Life101 Launchpad, a new online programme, aims to bolster youth financial literacy and life skills. .
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Ignition Technology & Illumio partner to boost UK & Ireland's cybersecurity
Mon, 18th Dec 2023
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ransomware
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recruitment
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illumio
Ignition Technology and Illumio are joining forces to enhance the UK and Ireland's cybersecurity infrastructure with Zero Trust Segmentation.
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GetGloby partners with Aleph Group for AI-driven global ad localisation
Fri, 15th Dec 2023
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ai
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advertising
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adtech
GetGloby has partnered with Aleph Group to provide AI-driven ad localisation, aiming to communicate effectively with global audiences.
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Surge in deceptive simplicity exploitation by cyberattackers
Fri, 15th Dec 2023
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malware
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endpoint protection
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advanced persistent threat protection
Cyberattackers increasingly use deceptive simplicity, such as malicious HTML files and fake updates, to bypass traditional defenses.
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Alteryx study reveals potential AI impact on future enterprise in Singapore
Thu, 14th Dec 2023
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genai
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data privacy
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ai
Alteryx's study predicts AI's considerable role in shaping future Singaporean enterprises, with 78% of leaders saying AI is already impacting their organisation.