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Digital adoption stories

UK shoppers want AI for delivery but not to replace people
Customer Experience

UK shoppers want AI for delivery but not to replace people

UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.

By Shannon Williams • 3 min read • Thu, 4th Dec 2025
Elemental Concept joins UK scheme to shape £150m services policy
Artificial Intelligence

Elemental Concept joins UK scheme to shape £150m services policy

Elemental Concept joins Applio Ventures' SME Champion Scheme to help shape the UK government's £150 million professional services strategy.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Crossroads, crossfire, or a $60bn productivity opportunity?
Data Analytics

Crossroads, crossfire, or a $60bn productivity opportunity?

Australian businesses could unlock a USD $60bn productivity gain by saving 8%-10% on external supplier spend without job or performance cuts.

By Simon Geale • 4 min read • Fri, 21st Nov 2025
Public sector digital progress hindered by skills & strategy gaps
Data Analytics

Public sector digital progress hindered by skills & strategy gaps

Over half of public sector workers have digital tools but underskill and lack strategy hinder progress towards 2027 digital goals.

By Shannon Williams • 3 min read • Thu, 20th Nov 2025

Global Stories

Digital adoption stories

MyTrucking partnership with Xero drives digital growth in transport
Financial Systems

MyTrucking partnership with Xero drives digital growth in transport

MyTrucking's partnership with Xero boosts digital adoption in transport, easing admin and saving time for operators across New Zealand, Australia, and the UK.

By Melania Watson • 3 min read • Fri, 21st Nov 2025

Stories from Other Regions

Digital adoption stories

AI-powered telecoms comparison marketplace launched in India
Software-as-a-Service

AI-powered telecoms comparison marketplace launched in India

Telecoms Supermarket India unveils AI-driven marketplace to simplify how businesses and households compare and buy telecoms services.

By Catherine Knowles • 3 min read • Tue, 17th Feb 2026
Spark & Icehouse launch free AI workshops for SMEs
Digital Transformation

Spark & Icehouse launch free AI workshops for SMEs

Spark and Icehouse will run free nationwide AI and productivity workshops to help New Zealand SMEs lift performance and overcome tech barriers.

By Melania Watson • 4 min read • Thu, 12th Feb 2026
AI surge set to power Malaysia's economic growth in 2026
Semiconductors

AI surge set to power Malaysia's economic growth in 2026

Malaysia banks on AI, chips and data centres to sustain 4-5% growth in 2026, as SME adoption and workforce skills emerge as key tests.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
Indosat's AI spam shield blocks scams worth USD $500m
Firewalls

Indosat's AI spam shield blocks scams worth USD $500m

Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 9th Feb 2026
Discovery Consulting appoints SAP leader for NSW push
Digital Transformation

Discovery Consulting appoints SAP leader for NSW push

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
ITSEC Asia & Infinix partner on mobile cyber defence
Data Protection

ITSEC Asia & Infinix partner on mobile cyber defence

ITSEC Asia teams with Infinix to pre-install AI cyber defence app IntelliBroń Aman on new smartphones, targeting 100,000 users in Indonesia.

By Mark Tarre • 3 min read • Wed, 28th Jan 2026
NZ launches AI advisory pilot for small businesses
Digital Transformation

NZ launches AI advisory pilot for small businesses

New Zealand launches an AI advisory pilot, offering up to NZD $15,000 co-funding to help small firms plan and safely adopt AI tools.

By Mark Tarre • 4 min read • Mon, 19th Jan 2026
Etaily secures SMBC-led funding to fuel Southeast Asia growth
eCommerce

Etaily secures SMBC-led funding to fuel Southeast Asia growth

Etaily secures over USD $24 million in SMBC-led funding to boost social commerce growth and regional expansion across Southeast Asia.

By Sean Mitchell • 4 min read • Fri, 5th Dec 2025
NEXTDC begins TK1 Tokyo data centre to boost AI & cloud growth
Digital Transformation

NEXTDC begins TK1 Tokyo data centre to boost AI & cloud growth

NEXTDC has begun building its first Tokyo data centre, TK1, to support Japan's growing AI, cloud, and digital infrastructure needs with 28MW capacity.

By Sean Mitchell • 2 min read • Thu, 4th Dec 2025
Australian SMEs show rising confidence & digital adoption in 2026
Digital Transformation

Australian SMEs show rising confidence & digital adoption in 2026

Australian SMEs show growing confidence into 2026, with rising revenue and increased digital adoption helping them tackle soaring energy costs and economic challenges.

By Sean Mitchell • 3 min read • Thu, 4th Dec 2025
MYOB data shows Australian SME growth surges with digital focus
Robotics

MYOB data shows Australian SME growth surges with digital focus

Australia's SME sector posts strongest half-year growth since 2023, driven by digital adoption and productivity, nearing pre-pandemic output levels.

By Melvin Hipolito • 3 min read • Wed, 3rd Dec 2025
GCash launches PocketPay to boost contactless card payments
Payment Technologies

GCash launches PocketPay to boost contactless card payments

GCash launches PocketPay with BPC to enable contactless Visa and Mastercard payments on Android devices, aiding 6 million Philippine businesses go cashless.

By Melvin Hipolito • 3 min read • Wed, 19th Nov 2025