ChannelLife UK - Industry insider news for technology resellers

Digital Channels stories

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Storyblok survey reveals consumers' festive buying behaviour and trust issues
Last week
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smartphones
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ai
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email
Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.
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Financially unstable citizens least likely to use digital government aid
Last month
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digital transformation
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digital divide
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nz
New Zealand's most financially unstable populations reported as least likely to utilise digital channels for government support.
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Kyndryl teams up with Dynatrace to enhance business insights offering
Last month
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cx
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managed services
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application management
Kyndryl forges global alliance with Dynatrace to amplify its business insights offering, enhancing customers' outcomes.
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VIOOH and Yahoo collaborate on benefits of prDOOH in marketing campaigns
Mon, 16th Oct 2023
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martech
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sales
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case study
VIOOH and Yahoo Advertising partner to explore the role and benefits of prDOOH in enriching multi-channel marketing campaigns.
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Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Thu, 12th Oct 2023
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cx
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gartner magic quadrant
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customer service
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
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Confluent announces expanded partnership with Google Cloud
Thu, 31st Aug 2023
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multi-cloud
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cx
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ai
The data streaming provider will help more companies build real-time applications faster at lower costs through a deeper partnership with Google Cloud.
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Storyblok supports market-growth with UK and US entity
Mon, 28th Aug 2023
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developers
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cms
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storyblok
Storyblok has announced that the US is its fastest-growing market worldwide as it prepares to launch a dedicated UK and US entity.
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Exabeam partners Chillisoft to tackle cybersecurity challenges
Thu, 3rd Aug 2023
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siem
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cybersecurity
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it automation
Cloud-native New-Scale SIEM and advanced threat detection, investigation and response (TDIR) capabilities are available to more ANZ organisations.
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Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
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data analytics
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cx
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omnichannel
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
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Quadient’s AI-powered finance cloud solutions surge in demand
Fri, 16th Jun 2023
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it in healthcare
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cloud services
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ai
There’s been a surge in momentum for Quadient’s finance tools, with new customers for these making up almost a third of the company's new software customers.
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B2B buyers more likely to buy from vendors with digital purchasing channels - report
Thu, 30th Jul 2020
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procurement
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oil and gas
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digital economy
B2B buyers are more likely to purchase from vendors that offer digital self-serve channels, quick responses, and transparent pricing, says PROS.