Digital services stories
Skyfire & Cequence enable secure digital access for AI agents
Today
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data protection
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ai
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cybersecurity
Skyfire partners with Cequence Security to enable secure, compliant digital access for autonomous AI agents in the emerging AI economy.
Australia's data centre boom shifts to regional areas
Today
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dc
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ai
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google
Australia's data centre market is booming, with regional sites rising fast due to AI advances and renewable energy, doubling facilities in five years.
Consumer frustration, poor digital experiences on the rise
Last week
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cx
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martech
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digital engagement
91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.
Equinix opens first Jakarta data centre to power digital growth
This month
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digital transformation
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hyperscale
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dc
Equinix has launched its first data centre in Jakarta, Indonesia, via a joint venture with Astra, marking its entry into the Indonesian market.
Overcoming technology, process and integration hurdles: The role of the CIO amid local government reform
This month
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digital transformation
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customer service
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public sector
Local government reform in England demands CIOs overcome tech and process challenges to ensure smooth service delivery during major council restructures.
Version 1 to deliver GBP £95 million upgrade for Scottish rural IT
This month
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digital transformation
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ai
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modernisation
Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland’s rural Agriculture and Rural Economy Directorate over seven years.
Zensar Technologies appointed to modernise Post Office digital services
This month
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digital transformation
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cx
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martech
Zensar Technologies will spearhead the Post Office's two-year digital modernisation, enhancing user-friendly services and replacing legacy systems across the UK.
VFS Global turns to SAP for AI-powered mobility solutions
This month
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digital transformation
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ai
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cleantech
VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.
Primer launches initiative to help start-ups optimise payments
This month
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edutech
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fintech
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displays & projectors
Primer launches 'Primer for Growth' to help start-ups tackle payment hurdles with free access to its advanced payment tools for one year.
StarHub marks 25 years with celebrations & NBA streaming offer
Last month
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robots
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data analytics
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digital transformation
StarHub celebrates 25 years of advancing Singapore’s digital landscape with activities, prizes, and exclusive NBA streaming for customers and the community.
Skyfire & Cequence partner to enable secure AI agent access
Last month
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risk & compliance
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ai
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payment technologies
Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.
DEPT named Adobe partner of the year for digital innovation in India
Last month
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digital transformation
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martech
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digital marketing
DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.
Tuned Global & Zetaris join to offer real-time music data
Last month
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data analytics
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data science
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big data
Tuned Global and Zetaris partner to offer real-time, AI-driven music streaming analytics without data migration, boosting insights and combating fraud.
Certinia unveils Spring '25 update with advanced AI tools
Last month
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devops
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apm
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ai
Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.
Cantarus expands CRM services with acquisition of FlexRM
Last month
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digital transformation
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cx
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martech
Cantarus acquires London-based CRM specialist FlexRM to enhance digital services for sectors including non-profits, public sector, and membership organisations.
Travelgoogoo launches global eSIM with year-round messaging
Last month
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uc
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apps
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whatsapp
Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.
Australians spend 9.8 million hours on hold to government
Last month
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cx
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martech
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servicenow
A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.
Australian councils urged to adopt managed security services
Last month
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ransomware
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supply chain & logistics
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cybersecurity
In light of rising cyberattacks, Australian councils are urged to consider Managed Security Service Providers essential for robust cybersecurity and public trust.
Australian Pharmaceutical Industries unveils myAPI platform
Last month
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digital transformation
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cx
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martech
Australian Pharmaceutical Industries has launched myAPI, a new eCommerce platform designed to enhance digital services for over 4,000 pharmacy clients.
Will AI disrupt traditional technology consulting models in digital transformation?
Last month
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devops
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digital transformation
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it automation
The rise of AI threatens traditional technology consulting models, reshaping digital transformation strategies and emphasising the need for skilled, co-located teams.