Gartner stories - Page 46

Annual Audit Plan Hot Spots Report reveals multiple risks and a lack of preparation around corporate data and analytics efforts.

AI bots may power 85% of customer service interactions by 2020, but human touch is still vital for a positive experience, reveals Gartner research.

The role of the CIO will remain crucial in the era of digital business, according to Gartner's annual survey of CIOs.

CIOs always need to be on the lookout for the next wave of technology. Gartner has outlined seven tech trends that we should keep an eye on.

Gartner's data reveals total global IT spending will continue to grow in 2019, with some sectors doing better than others.

Gartner urges marketing leaders to adopt new, collaborative leadership styles in order to successfully lead agile teams.

Gartner predicts that AI projects will remain alchemy, face recognition will reduce missing people, and social media scandals will have little impact.

Gartner has released a list of what it sees as the most important strategic tech trends to be aware of in the quickly upcoming year.

A Gartner expert weighs in on VAR consolidation and muses over whether the term ‘value-added reseller’ still has any relevance.

As AI adoption continues to grow, a recent Gartner survey shows that in digital commerce organisation projects are succeeding at a massive rate.

Amid global stability, Asia Pacific and Japan PC shipments rose in Q3 2018, driven by corporate demand for Windows 10 upgrades, reports Gartner.

Everyone craves the agility and innovation (among other things) that digital transformation promises, but how many are willing to take the risk?.

Linius launches Software-as-a-Service platform, Linius Video Services, making its video virtualisation technology commercially available.

Gartner’s research has shown that three of the most common pieces of advice on customer experience could actually be holding back your RoI.

Sophos has been named a leader in Gartner's Magic Quadrant for Unified Threat Management (SMB Multifunction Firewalls).

Growth in enterprise IT spending on cloud-based offerings will be faster than growth in traditional, non-cloud IT offerings.

Gartner predicts 90% of organisations will seek integrated IaaS and PaaS by 2022, driving substantial growth in the cloud services market.

When it comes time to upgrade or migrate, it is proven that a third-party maintenance partner can save you time, money and hassle.

Gartner says if the majority of providers don't act now, in five year's time 75 percent of today's IT service providers will become irrelevant.

The Gartner Hype Cycle 2018 highlights five emerging technology trends, including democratised AI and DIY biohacking, crucial for future business success.