Intelligent automation stories

Tata Consultancy Services extends its partnership with Primark in a five-year deal to transform the fashion retailer’s IT systems.

Raji Haththotuwegama joins Canon Business Services Australia as the new Head of Data and AI, aiming to drive business outcomes and value realisation through advanced technologies.

Companies failing to conduct operational diagnostics, overly focusing on FTE uplift, and taking reactive instead of proactive automation approaches risk inefficient outcomes, says Avec’s Ryan Stuchbery.

Digital transformation reshapes financial services, influencing recruitment and leveraging AI, automation, and cloud tech to meet evolving demands and mitigate risks.

Leon Langlais of Genetec discusses the company’s impressive growth, innovation in physical security, and prioritisation of data sovereignty in the Asia Pacific.

Optus, partnering with Devo Technology, launches a new Managed Threat Monitoring Service to bolster cybersecurity for enterprise clients using AI and real-time analytics.

Australian organisations must prioritise automation to enhance global competitiveness, yet many remain laggards. Embracing hyperautomation can drive efficiency, innovation, and long-term gains.

ABBYY expands its AI operations in India with new R&D and excellence centres in Bengaluru and New Delhi, appointing Yathiraj Shetty Kasargod as Director.

Andrew Foot of Dynatrace has discussed their cloud migration progress and strategic successes, with a whopping $1.5 billion in annual recurring revenue.

BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

Generative AI's power is amplified by knowledge graphs, making tools like ChatGPT and Google's Gemini smarter, reducing errors, and combating biases, thus revolutionising industries.

Generative AI, once a niche term, is now pivotal to automation and business processes, creating substantial value but requiring rigorous data governance.

Despite significant investments, many digital transformation initiatives are falling short. Experts say connectivity maturity and platform strategies are key to real success.

Genetec is expanding globally with new R&D hubs in Vienna, Krakow, and Orléans, alongside new Experience Centres in Washington D.C., Sydney, and Dubai.

ABBYY appoints Clayton C. Peddy as Chief Information Security Officer to boost cybersecurity across global operations, reflecting their dedication to robust data security.

ABBYY unveils a revamped AI marketplace to meet the surging demand for accurate data, essential for effective large language models, revolutionising document processing.

Tecala, an Australian IT service provider, lands a spot in Great Place to Work's list of Best Workplaces in Technology for 2024.

Australian tech firm, Tecala Group, partners with Nintex, boosting its capabilities in automation, data, and AI post-acquisition of rapidMATION.

ServiceNow has named Damian Stirrett as the new Group Vice President and General Manager for their UK and Ireland operations, boosting their digital growth strategy across Europe.