Service Assurance stories

NetAlly rolls out handheld LinkRunner AT 1500 to give frontline technicians faster checks of cables, switches and 90W PoE.

Wilson and Autonomous Systems unveil cloud-based wireless monitoring for in-building networks, aiming to cut truck rolls and speed fault fixes across venues.

Hetzner adopts Nokia Deepfield Defender across European data centres to automate edge DDoS mitigation and safeguard rising AI workloads.

UK recruiter WMIS joins industry body TCCA to strengthen global talent pipelines across the evolving critical communications sector.

Satellite Connect Europe launches MNO-first direct-to-device satellite network, offering EU-based access to AST SpaceMobile's LEO system.

8x8 and KCOM join forces to deliver a UK public sector-focused cloud CX platform, uniting network, contact centre, voice and AI services.

NETSCOUT expands Omnis AI tools so telcos can turn noisy 5G network data into AI-ready streams for customer experience and operations.

AllPoints Fibre adds Sky Business Wholesale Ethernet to its aquila platform, boosting UK coverage and simplifying access for channel partners.

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

Expereo and Cato Networks join forces to offer multinational firms unified managed connectivity and cloud security via a single provider.

Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.

Infovista launches VistAI, an intent-driven agentic AI framework to automate cross-domain telecom operations and cut network complexity.

NETSCOUT equips nGeniusONE and Edge Sensors with Wi-Fi 7 and deeper SSL/TLS visibility to tackle remote-site blind spots and expiry risks.

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

Cerillion secures its largest ever contract, a five-year Omantel BSS and OSS deal worth about GBP £42.5m on a subscription basis.

Telecoms pivot from chasing full autonomy to trusted, explainable AI that cuts outages and boosts resilience in critical networks by 2026.

Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.

Spirent unveils Landslide E20 OTA, an automated platform for real handset testing across 4G, 5G, and Wi-Fi in controlled lab settings.

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

CommScope unveils AI-driven RUCKUS Networks solutions for the hospitality sector, promising operational efficiency boosts, increased sustainability and enhanced brand loyalty.