ChannelLife UK - Industry insider news for technology resellers

Trust stories - Page 6

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Brands & AI gear up for Olympics spotlight & challenges

Tue, 16th Jul 2024
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cx
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martech
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Brands worldwide prepare to leverage the 2024 Summer Olympics' extensive visibility, with 41% of US adults poised to follow closely.
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AI Appreciation Day and the age of Gen AI

Mon, 15th Jul 2024
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martech
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cdp
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genai
Generative AI isn't just jargon—it's revolutionising IT. Explore its strategic value, cross-functional implementation, and trust-building transparency.
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Freelance like a pro: Insider tips from millionaire freelancers on Fiverr

Wed, 10th Jul 2024
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microsoft
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autonomy
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customer service
Millionaire Fiverr freelancers share pivotal tips on thriving in the freelance world, from skill development to client relationships. Here's how to excel.
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Safeguarding businesses against deepfake threats to employees

Mon, 8th Jul 2024
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uc
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firewalls
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mfa
As deepfake technology proliferates, businesses must safeguard employees against emerging scams, highlighted by a recent US$25 million fraud case in Hong Kong.
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Consumers demand transparent, reliable business communications

Fri, 28th Jun 2024
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martech
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personalisation
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cdp
A new report by Esendex reveals consumer demand for transparent and reliable business communications, with many willing to share details for personalised services.
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Business leaders show mixed trust in Apple & OpenAI AI tech

Tue, 18th Jun 2024
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genai
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ai
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apple
New research reveals mixed trust levels among business leaders toward AI tech from Apple and OpenAI, with privacy concerns affecting Apple's standing.
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Industry reactions to Apple Intelligence debut at WWDC

Tue, 18th Jun 2024
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private cloud
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martech
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cdp
At WWDC, Apple unveiled Apple Intelligence, enhancing Siri with deeper AI integration for personalised user interaction.
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Employees report increased positivity towards AI in the workplace

Mon, 17th Jun 2024
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genai
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ai
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agentic ai
A new Avanade report reveals Microsoft Copilot for M365 boosts workplace communication and creativity but raises concerns over transparency and original thinking.
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Hospitality sector lags in digital finance transformation

Fri, 7th Jun 2024
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digital transformation
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cx
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martech
A report by Xledger reveals only 3% of UK hospitality businesses have fully digitised their finance systems, citing fears and outdated tech as key barriers.
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UK managers see AI benefits despite data security concerns

Fri, 7th Jun 2024
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edutech
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genai
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data privacy
86% of UK managers believe AI can boost their effectiveness, but concerns about data privacy persist, with 33% expressing reservations.
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Wolt's new transparency report reveals insights into AI use

Fri, 24th May 2024
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martech
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genai
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data privacy
Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.
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SolarWinds launches AI engine to transform IT operations

Wed, 22nd May 2024
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devops
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pam
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mfa
SolarWinds unveils a generative AI engine, SolarWinds AI, set to enhance IT operations by prioritising privacy, security, and reliability, starting with its Service Desk.
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Kore.ai named leader in Forrester Wave for conversational AI

Tue, 21st May 2024
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uc
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martech
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
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io.finnet launches io.vault, a solution for digital assets

Fri, 17th May 2024
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crypto
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blockchain
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cloud services
Tech company io.finnet unveils io.vault, a pioneering self-custody solution for institutional digital asset management, already gaining traction with top industry players.
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Why eCommerce security is a balancing act between speed and protection

Mon, 6th May 2024
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cx
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martech
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data privacy
In the cyber-threat landscape, eCommerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.
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Email spam hits new high, increasing nuisance communication by 31%

Mon, 29th Apr 2024
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email
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digitisation
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ico
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.
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Kyriba expands AI capabilities boosting liquidity performance

Wed, 10th Apr 2024
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digital transformation
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ai
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payment technologies
Kyriba unveils an expanded suite of AI capabilities aimed at improving liquidity performance, cash forecasting, and custom report generation.
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Tillo report reveals loyalty deficit in fintech sector

Mon, 8th Apr 2024
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crypto
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fintech
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cx
Tillo's report reveals a significant trust and loyalty gap in the fintech sector, indicating opportunities for growth through strategic incentives and rewards.
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Cybersecurity providers failing most professional services firms

Fri, 29th Mar 2024
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edutech
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cybersecurity
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it professionals
New research reveals that 70% of professional services firms are hindered by underperforming cyber security providers, intensifying the urgency for superior cyber defence strategies.
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Research highlights power of human connection in tech sector

Wed, 27th Mar 2024
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ai
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customer service
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.