Workforce Technology stories
Ciphr launches a real-time cloud-based HR and payroll system with pause-resume data sync, boosting control and collaboration for UK organisations.
Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.
Universities worldwide are expanding cybersecurity courses to tackle a growing workforce shortage amid rising cyberattacks on educational institutions.
Top talent is leaving across all industries as AI concerns and stalled career growth fuel anxiety, reveals Workday's Global Workforce Report.
BlackLine launches Verity AI on its Studio360 platform, aiming to automate finance tasks and deliver predictive insights for CFOs with trusted, auditable AI.
Fitness & Lifestyle Group adopts Workday to streamline HR and finance across 330 clubs in Asia Pacific, supporting growth and over 6,000 staff members.
Gold Coast Health uses automation to save 40,000 admin hours yearly, boosting efficiency and patient care across Queensland's largest public health network.
Synopsys expands generative AI tools to accelerate semiconductor chip design, enhancing productivity and cutting development times for engineering teams.
Supply chain startup HappyRobot has raised USD $44 million to enhance its AI workforce platform, aiming to transform enterprise operations with advanced automation.
Australian public agencies can achieve sustainable savings by automating HR and payroll functions, cutting costs and improving efficiency amid rising government debt.
Forrester warns rapid advances in artificial general intelligence are set to transform workforces worldwide, urging firms to start AI readiness programmes now.
Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.
Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.
Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.
Australian manufacturers are boosting productivity by using real-time workforce data tools to tackle labour shortages, compliance, and operational challenges.
RingCentral will launch AI-enabled workforce management tools for its RingCX platform in Australia by year-end following its CommunityWFM acquisition.
Buddybee.ai has secured USD $1.9m in sales and signed 356 real estate agencies within two weeks, offering AI-driven workflow automation across industries.
Alluxio reports 50% customer growth, launching AI data platform version 3.7 with sub-millisecond latency and record-breaking AI workload performance.
Aon will host its first Insights Series in Auckland, focusing on risk and resilience with leaders addressing complex challenges across industries in 2025.
UKG appoints Jim Joudrey as Chief Technology Officer to lead AI innovation and global engineering, overseeing a team of 4,000 technology professionals.