Workforce Technology Stories - Page 18

UK Stories

Workforce Technology stories

UK's £2 billion AI plan spurs hope, but skills gap remains

The UK's GBP £2 billion AI plan ignites optimism for tech growth, but experts stress urgent need to close the widening AI skills gap across industries.

By Catherine Knowles • 4 min read • Thu, 12th Jun 2025

Artificial Intelligence

Majority of UK hospitality staff want more AI investment at work

A survey reveals most UK hospitality staff and managers want increased investment in AI, seeing it as key to improving work efficiency and guest experience.

By Kaleah Salmon • 3 min read • Thu, 12th Jun 2025

Global Stories

Workforce Technology stories

Digital Transformation

KPMG unveils AI platform Workbench in multi-billion dollar move

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

By Catherine Knowles • 4 min read • Wed, 18th Jun 2025

Digital Transformation

Pascal Zammit joins FourKites to drive AI supply chain growth

Pascal Zammit, ex-Michelin SVP, joins FourKites' Strategic Advisory Council to boost AI-driven supply chain innovation and global market growth.

By Melvin Hipolito • 4 min read • Tue, 17th Jun 2025

Data Analytics

Deputy names Ciaran Hale as Chief Technology Officer to drive AI

Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.

By Jed Nykolle Harme • 3 min read • Tue, 17th Jun 2025

Licensing

Multiplier unveils COR for global contractor compliance

Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.

By Jed Nykolle Harme • 3 min read • Sat, 14th Jun 2025

Customer Relationship Management

Talkdesk unveils CXA platform for autonomous AI customer journeys

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

By Catherine Knowles • 5 min read • Thu, 12th Jun 2025

Unified Communications

Calabrio launches unified platform to boost contact centre teams

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

By Sean Mitchell • 3 min read • Thu, 12th Jun 2025

Data Analytics

Pax8 launches AI initiatives & rewards to boost MSP growth

Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.

By Sean Mitchell • 6 min read • Wed, 11th Jun 2025

Human Capital Management

Remote launches global HRIS to streamline cross-border hiring

Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.

By Sean Mitchell • 4 min read • Wed, 11th Jun 2025

Software-as-a-Service

Deel hits USD $1 billion run rate milestone amid rapid growth

Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.

By Catherine Knowles • 3 min read • Wed, 4th Jun 2025

Human Capital Management

Contractor & consulting roles surge as global hiring shifts

Contractor and consulting roles surge globally, with Oyster reporting a 46% rise in contractor engagements and a tenfold increase in consulting hires in 2024.

By Shannon Williams • 4 min read • Tue, 3rd Jun 2025

Supply Chain

WorkJam & Google Cloud expand AI tools for frontline staff

WorkJam partners with Google Cloud to boost AI tools, enhancing frontline staff productivity in retail, healthcare and logistics across Asia-Pacific.

By Sean Mitchell • 3 min read • Tue, 3rd Jun 2025

Data Analytics

UKG & ServiceNow to integrate AI for seamless HR & payroll

UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.

By Shannon Williams • 3 min read • Thu, 29th May 2025

Stories from Other Regions

Workforce Technology stories

Unified Communications

Nimbus launches compliance solution on Genesys AppFoundry

Nimbus has launched its compliance solution on the Genesys AppFoundry, aiding Australian businesses in automating workforce compliance and payroll accuracy.

By Sean Mitchell • 3 min read • Thu, 12th Jun 2025

Digital Transformation

AI cuts invoice processing time at Queensland injury agency

Queensland's National Injury Insurance Scheme has cut invoice processing from five days to under 24 hours using AI, boosting accuracy and staff productivity.

By Sean Mitchell • 4 min read • Wed, 11th Jun 2025

Data Analytics

Core tech skills still key for Australian jobs in 2025

Traditional tech skills like SQL, Python and cloud platforms remain crucial for Australian digital jobs in 2025, despite growing interest in AI, says new research.

By Jed Nykolle Harme • 4 min read • Thu, 5th Jun 2025

Customer Experience

Contact centres use AI to balance staffing & wellbeing needs

Contact centres are using AI to flexibly scale staffing in real time, enhancing customer service while protecting employee wellbeing amid rising demand.

By Kaleah Salmon • 3 min read • Thu, 5th Jun 2025