ChannelLife UK - Industry insider news for technology resellers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.

Stories by Shannon

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Gen Z hiring jumps 14% at UK tech SMEs, says report

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Hiring and pay rise across UK science and technology SMEs, with Gen Z workers leading growth as job gains spread beyond London.
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VIPRE report says attackers shift to trusted services

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cloud security
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phishing
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email security
VIPRE says cyber criminals are increasingly abusing trusted services like Cloudflare, Microsoft and TestFlight to dodge email security filters.
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Temenos report says five trends will reshape banking

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Temenos and Bain warn that banks must modernise core systems, governed data and cloud architecture as AI, stablecoins and personalisation gather pace.
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MacPaw survey finds green concerns may drive file cleanups

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MacPaw Earth Day survey finds 71.7% of Mac users would clear cloud files more often if they knew the environmental cost.
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Anthropic AI's Mythos triggers warnings over cyber risk

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Anthropic AI's Mythos prompts cyber security warnings as experts urge UK boards to treat AI-driven threats as a strategic risk.
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GSA report says 5G market enters more selective phase

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digital transformation
GSA says 392 operators have now launched 5G worldwide as the market shifts from coverage races to Standalone, slicing and enterprise services.
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UK firms using AI assistants but multi-agent workflows lag

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UK businesses are embracing AI assistants, but Slalom data shows only 31% have adopted multi-agent workflows, leaving staff to do more checking and prompting.
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UK data centre sector doubts AI-ready infrastructure

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network infrastructure
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datacentre infrastructure
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digital transformation
Survey finds UK data centre professionals fear outdated testing, skills gaps and poor monitoring could leave infrastructure unready for AI growth.
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Anthropic & OpenAI split on cyber AI release strategy

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cloud security
Anthropic and OpenAI take rival paths on AI cyber tools, as one keeps access tightly restricted while the other widens vetted user access.
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Earth Day calls for data centre grid reset amid AI surge

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smart cities
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datacentre infrastructure
Bentley Systems and Blue Cloud Softech Solutions say AI data centres must share more of the burden as power demand tests ageing grids.
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Regnosys backs UK fintech funding but urges infra reform

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digital transformation
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fintech
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risk & compliance
REGnosys chief says extra CFIT funding is welcome, but warns UK fintech needs modern data, reporting and compliance infrastructure to scale at home.
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Cyber attacks on universities rise 63% around the world

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malware
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edutech
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firewalls
Universities face a more varied cyber onslaught, with data breaches, hacktivism and ransomware surging as researchers draw nation-state attention.
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Lineaje survey finds AI code confidence outpaces visibility

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digital transformation
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application security
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Lineaje survey flags a widening governance gap as most firms use AI-generated code, yet few can fully see or track it.
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RWS survey finds most leaders distrust AI cultural nuance

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digital transformation
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partner programmes
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risk & compliance
RWS survey finds most content leaders distrust AI for cultural nuance, even as 86% say it has sped up global content creation.
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UK project firms shift from AI trials to ROI gains

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digital transformation
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UK project-based firms are turning AI from pilot schemes into day-to-day tools, with nearly half reporting productivity or cost gains, Deltek says.
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Coalition launches standards for greener AI data centres

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Greening AI data centre coalition sets global benchmarks as pressure mounts over power, water and green finance for booming server farms.
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Claude Code can leak secrets in public npm packages

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data protection
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application security
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devsecops
Check Point says Anthropic's Claude Code can quietly stash credentials in .claude/settings.local.json, which may be published in public npm packages.
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Parloa study finds big firms make customer contact hard

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digital transformation
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Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
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Redgate survey says hybrid cloud is now long-term reality

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data analytics
Redgate survey finds 43% of firms view hybrid cloud as permanent, with security worries and stalled database moves making migration harder than planned.
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MiQ says marketing funnel no longer matches consumers

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MiQ research finds consumers jump between screens and buying moments in minutes, prompting calls for a more flexible marketing model.