Businesses can now retain customer context across voice, messaging and AI hand-offs as Twilio broadens its engagement platform.
Enterprise customers using PolyAI’s Agent Studio should see easier onboarding and tighter governance as Kong Konnect underpins its API scale-up.
The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.
The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.
The overhaul aims to help readers find regional tech coverage more easily as AI and search reshape how news is discovered.
Employees will be able to get benefits answers in ServiceNow without raising HR tickets, as the integration targets routine enquiries that bog down teams.
The workplace software maker is sharpening its AI-driven growth plans as it crosses USD $100 million in annual recurring revenue.
The acquisition gives marketers new tools to track brand visibility as AI-led discovery reshapes how shoppers find products online.
Customers in healthcare, education and venues can add Wi-Fi 7 capacity without major power or switching upgrades, Extreme said.
Rising spam and AI-generated code are forcing open source maintainers to spend more time on reviews, trust decisions and repository clean-up.
Rising attack speeds are forcing stretched IT teams to act faster, as Tanium says its new system can turn one operator into many.
The deal could help customers analyse SAP and non-SAP data together, as businesses struggle to make artificial intelligence useful across fragmented systems.
The deal gives SAP a dedicated European AI lab aimed at better predictions from business data, from payment delays to supplier risk.
Customers will gain earlier warnings on phishing and impersonation as Infoblox folds Axur's web, app and dark web scanning into its security tools.
Analyst recognition highlights rising demand for AI governance tools as banks and governments face tighter compliance risks from poor data controls.
It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.
The tie-up could cut downtime for enterprises by letting AI detect incidents, generate playbooks and trigger fixes across hybrid estates.
Businesses may win lower premiums as live security data replaces self-reported forms in a new cyber insurance model for Qualys users.
AI-driven attacks are exposing weak passwords on cameras and access controls, prompting calls for stricter governance across physical security systems.
Enterprises using Microsoft Defender will get round-the-clock human-led threat hunting, as CrowdStrike also broadens its AI risk coalition across partners.
