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Infinigate & Riverbed launch DX Insights service in the UK
Mon, 26th Feb 2024

Infinigate, cybersecurity, secure networks and secure cloud value-add distributor, has unveiled DX Insights, a new managed service program in collaboration with Riverbed that allows digital experience management. Based on Riverbed’s Aternity Digital Experience Management solution, DX Insights provides organisations a comprehensive overview of their business-critical applications, assuring increased cost efficiency and improved productivity.

Exclusively available in the United Kingdom, DX Insights presents an expansion opportunity for Infinigate partners. The service allows them to establish long-term, trusted relationships with customers by offering consistent visibility and optimisation of critical network infrastructure.

By continuously monitoring the workforce user experience, DX Insights provides a means to enhance workforce productivity and reduce costs. It can identify users affected by performance issues and underperforming devices, flag unused software licenses for reclamation, run automatic problem resolutions, and evaluate the impact of digital transformation initiatives. Utilising the comprehensive benefits of Riverbed Aternity swiftly, the DX Insights service augments employee productivity and user experience.

Justin Griffiths, the MD at Infinigate UK, expressed his confidence in the programme, "DX Insights answers very real business needs, helping partners provide a service that is very relevant to their customers, to maximise business effectiveness and efficiency. The managed service option means it is easy to procure and flexible to use.”

The service also proves beneficial for Riverbed, as Kirsten MacGregor, the Head of Alliances and Channel Sales UKI at Riverbed, points out, "Infinigate's DX Insights provides partners with opportunities to expand their business with more flexible licensing models to deliver optimal digital experiences to customers through Aternity, part of Riverbed's Unified Observability portfolio. Through this service, partners can better support customers, helping them optimise their digital experience to get the best ROI for their IT investment."

With DX Insights, Infinigate furthers its commitment to value addition in cybersecurity, providing partners and customers alike with innovative solutions to meet the demands of a digital, connected enterprise world. The launch of DX Insights underlines the company's focus on capitalising on the potential that digital transformation offers while being conscious of business efficiency and productivity.