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Quadient and Coface partner to offer advanced risk management
Fri, 29th Sep 2023

Quadient, a firm helping businesses create meaningful customer connections through digital and physical channels, and Coface, a globally renowned trade credit insurer with over 75 years of experience, have announced their strategic partnership to offer an advanced risk management solution. This new partnership will start in France before rapidly expanding to the UK and American markets.

Offered as an additional module for accounts receivable (AR) management automation within Quadient's cloud platform, Coface's enriched data and insights will enable companies to establish a much more precise financial analysis of their customers, prospects and suppliers. 

The highly granular data considers changing market conditions, the company's financial information, sector risk analysis and Coface's exclusive data insights. These valuable insights provide real-time credit risk assessment, complementary to the information of each direct relationship between a company and its customers.

"This partnership with Coface aligns perfectly with our strategy to provide cutting-edge solutions in customer experience management and financial process automation," says Stéphanie Auchabie, chief operating officer of Quadient France-Benelux. "By partnering with a renowned expert like Coface, we are offering our clients more resources to make more informed decisions and manage their risk exposure more effectively."

Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. The company is listed in compartment B of Euronext Paris (QDT) and is part of the CAC Mid and Small and EnterNext Tech 40 indices.

Meanwhile, Coface's business information leverages over 75 years of expertise accumulated in credit risk assessment and as a trade insurer. Through an extensive network of partners and over 700 in-house experts, the company continuously enriches its database to provide the most up-to-date insights and precise financial risk assessments. The same insights support a risk exposure of over €650 billion globally. Coface's position and credibility for risk management support financial teams in their day-to-day operations, whether for monitoring existing commercial relationships, entering into new partnerships or keeping up due diligence on vendors. In 2022, Coface employed around 4,720 people and achieved a revenue of €1.81 billion.

For Quadient, this partnership enhances the accuracy of credit analysis and the performance of businesses of all sizes already familiar with Quadient’s AI-powered AR solution. With Coface insights, the scoring function already present in Quadient AR will also facilitate the creation of more effective scenarios and workflows. 

For Coface, this strategic partnership allows it to reach a more significant number of businesses, so they can benefit from the full breadth of its business information services.

“We are delighted to collaborate with Quadient to offer a more comprehensive and integrated customer and supplier risk management solution. With our combined expertise, we are confident that we can assist companies in enhancing their decision-making process and sustainably strengthening their financial stability,” says Nesrin Gonin, general manager of business information for Western Europe at Coface.