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RealWear unveils new products for its productivity platform
Fri, 31st Mar 2023
FYI, this story is more than a year old

RealWear, the provider of assisted reality wearable solutions for frontline industrial professionals, has launched three new products to advance its drive to become the de facto productivity platform for frontline professionals and its partners.

The new products include RealWear App Marketplace, RealWear Connect, and Developer Toolkit.

RealWear App Marketplace is the new destination to discover powerful applications for frontline professionals using RealWear devices. 

Customers can now quickly discover purpose-built apps to enhance productivity and safety within their frontline, while empowering central management with powerful tools to support frontline teams.  

The Marketplace also benefits the developer community and partners looking to market their apps to the targeted RealWear customer. Each submitted app undergoes a thorough testing and verification process to ensure that it adheres to RealWear standards for UX. 

“As a RealWear software solution partner, we're extremely excited about the continued evolution of RealWear App Marketplace. RealWear continues to be the gold standard for industrial-strength wearables. By hosting and featuring our apps directly on the Marketplace, our customers will be able to discover our apps quickly and get onboarded.  This is good for our customers, and good for our business," says José López Mancha, Chief Executive Officer of Wideum.  

RealWear Connect is a new RealWear app found exclusively within RealWear App Marketplace. The app makes getting help for frontline workers easier than ever. Central operations teams can then manage support requests more efficiently.   

When a support call is initiated by the frontline team wearing the RealWear device, including RealWear Navigator 520 or HMT-1Z1, the app triggers notifications within the text, email, or in-app notifications in Teams or Zoom, connecting a frontline professional to an expert in seconds. Once connected, the subject matter expert can see exactly what the frontline professional sees and guide the user through visual inspection via two-way communication, even in high-noise environments.   

The software is available on the Marketplace for RealWear devices with supported firmware and Teams or Zoom apps. In addition, the app subscription is available for purchase exclusively via authorised resellers. 

Developer Toolkit is a new feature for software developers inside RealWear Cloud. Developers can log into RealWear Cloud and access dedicated tools, including Early Access firmware, uploaded apps, community boards, training materials and code snippets. The toolkit will enrich developer capabilities, increase solutions' breadth, and strengthen the RealWear ecosystem. 

Last year, RealWear released RealWear Cloud, marking the company's first major strategic shift from a hardware-centric company to a fully platform-centric business. As a result, RealWear Connect, Developer Toolkit and RealWear App Marketplace will be powered by and integrated with RealWear Cloud.   

“We are thrilled to advance our vision of delivering a full productivity platform for frontline professionals together with our growing ecosystem,” says Rama Oruganti, Chief Product Officer, RealWear. 

“Whether you are an IT professional looking to manage and deploy devices, a frontline professional looking for remote support, or a developer partner in need of tools to better manage your offering, our platform provides productivity solutions that are smart, easy to deploy, and flexible.”