2026 stories - Page 5

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.

Evaro raises USD $25m to scale embedded “healthcare-as-a-service” in the UK, aiming to reach 10m patients and ease NHS primary care strain.

An AI-powered physio app delivering same-day back pain care has been shortlisted for three national HSJ awards after slashing waits.

Cross-party MPs form a data centres group to probe growth, planning and energy use while safeguarding communities and the UK's net zero goals.

Gain Theory named a Leader in Forrester's latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.

GCRE has pushed back its search for an energy and data centre partner in South West Wales, extending the procurement process into 2026.

Raylo secures GBP £30m funding and inks LG TV and audio subscription deal as it eyes UK growth and a 2026 launch in the US market.

AI crime is shifting from experiments to a stable industry, with jailbreak services, adaptive malware and deepfake fraud becoming routine.

ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.

Crompton named world's top ceiling fan brand for 2024 by Euromonitor, selling over two crore units a year and one fan every two seconds.

Principal media buying surges as budget-squeezed marketers seek cheaper, outcome‑guaranteed deals despite rising transparency concerns.

Brivo's 2026 cloud video trends report predicts AI-by-default surveillance, stricter privacy rules and a tipping point for enterprise cloud.

ADLINK debuts rugged Express-PTL Intel Core Ultra edge AI module, delivering 180 TOPS for industrial robots and harsh-environment systems.

AI-fuelled automation drove a 70% surge in weekly cyber attacks in 2025, with nearly 2,000 incidents per organisation, Check Point warns.

Zscaler launches an AI Security Suite to tackle soaring enterprise AI risks, promising visibility into shadow AI and non-human traffic.

Wage inflation at IT solution providers is forecast to cool to historic norms by 2026, boosting margins despite stark regional differences.

AI-driven cloud adoption is forcing firms to swap static privacy checklists for continuous, real-time defence of sensitive data flows.

Identity systems will become the linchpin of AI-era cyber defence as misconfigured automation opens new paths to sensitive data, Netwrix warns.

BCS launches a Sustainable Development Service for data centres, targeting AI-driven power, planning and community pressures across EMEA.