AI Adoption stories - Page 25

Smart Communications launches governance-first AI tools in Conversation Cloud, targeting regulated sectors moving from pilots to production.

Most UK IT chiefs hail AI as vital to net-zero, yet over half admit they cannot accurately measure its carbon emissions or green impact.

Confident but undertrained, UK staff are embracing AI tools at work despite patchy strategies, rollout plans and formal learning support.

AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.

Pax8 joins the UK Government's AI Skills Boost as a Strategic Partner, aiming to help train 10 million workers in practical AI by 2030.

Thoughtworks marks Agile Manifesto's 25th anniversary with an AI-focused retreat rethinking how software is built, governed and delivered.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.

As AI spreads across business, experts warn high-stakes boardroom decisions demand slower, explainable tools that enhance human judgment.

Adobe and ministers launch a Barnsley Tech Towns pilot to boost AI and digital skills, and trial AI across local public services.

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

Cognizant and Uniphore ally to build small-model, sector-specific AI tools for tightly regulated fields, starting with life sciences and banking.

Tata Communications has rolled out an AI-ready multi-cloud suite to help APAC enterprises scale hybrid AI with integrated network, edge and visibility.

OpenAI will levy a 4% fee on Shopify merchants for sales made via ChatGPT's integrated instant checkout from late January 2026.

Snowflake strikes USD $200m deal to embed OpenAI models across its data platform, promising native AI tools for 12,600 enterprise customers.

West Midlands tech firm Hubtel urges ministers to make the new Cyber Bill agile enough to counter rapidly evolving AI-driven cyber threats.

Data Privacy Day warns AI and cloud adoption is racing ahead of data governance, as boards and regulators demand proof of control.

TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.

Cybit warns UK boards that rapid AI adoption and cloud shifts are driving higher tech risk in 2026, with downtime now eclipsing data loss.

Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.