Banking stories - Page 22

A new Capgemini study reveals customer satisfaction in the UK is low, with just 45% satisfied, despite the potential of generative AI to improve service quality.

Kaspersky has revealed that 2.3 million bank cards have been leaked on the dark web due to infostealer malware, highlighting the rising cybersecurity threat.

SharedAffairs has launched a digital estate planning platform in the UK, aimed at simplifying the documentation of assets and final wishes during a £1 trillion wealth transition.

Goldman Sachs is at the forefront of an AI revolution in banking, with a new report revealing 167 AI applications across global banks, shifting industry norms.

Starburst reports record financial results for FY25, fuelled by a 94% surge in cloud product adoption and a 20% increase in net new customers.

Payit, powered by NatWest, has been integrated into the Salad Money platform, revolutionising how customers make loan repayments online.

Research from Alteryx reveals that while 94% of data analysts see their roles becoming more strategic, 76% still rely on spreadsheets for data tasks.

Aerospike has launched Database 8, enhancing its multi-model distributed system to ensure real-time performance and strict consistency for enterprise applications.

A recent study by Quadient reveals that 79% of UK consumers sent physical mail last year, highlighting a persistent preference for traditional communication methods.

Encompass has unveiled its EC360 platform to revolutionise corporate client verification in banking, addressing outdated processes amid rising competition.

Zero, a sustainable money app and debit card, is now fully launched under e-Money regulations, aiming to empower eco-conscious consumers in the UK.

India's rapid digital growth boosts economy but increases cyber threat risks, targeting sectors from energy to healthcare, warns expert Shibu Paul.

As corporate banking undergoes a digital transformation, real-time KYC processes powered by Corporate Digital Identity are set to significantly enhance operational efficiency.

EPAM Systems is expanding its partnership with Google Cloud to deliver AI-powered solutions across media, energy, and retail sectors, driving digital transformation.

Hexaware Technologies has partnered with Amazon Web Services to enhance cloud adoption and deliver generative AI solutions across multiple sectors.

Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.

Backbase forecasts a USD $1 trillion transformation in banking by 2025, urging traditional banks to innovate or face a 30% market share loss to digital rivals.

Experts predict that 2025 will revolutionise AI in banking, enhancing fraud prevention, risk management, and customer experience, according to SAS.

Mail Metrics has acquired Adare SEC, its fourth purchase in four years, expanding its workforce and boosting UK revenue projections to GBP £175 million.

Radware is boosting its AI-driven security services for one of Italy's top five banks, aiming to combat rising cyber threats and comply with EU regulations.