Black Friday stories - Page 4

Retailers are turning to AI and unified tech to meet soaring Black Friday demand, enhancing customer service and boosting cybersecurity amid rising cyber threats.

Spain leads the EU unified communications surge with a 104% revenue rise, driven by education demand and renewed projects as the market grows in Q4 2025.

Manchester beauty brand P. Louise raked in GBP £2 million in sales on TikTok Shop within 14 hours, aided by eCommerce consultancy PushON.

Nearly all marketers see personalisation as vital for Black Friday, yet 27% struggle to tailor offers, risking customer loyalty and sales opportunities.

Over half of Black Friday-themed spam emails are scams, with fraudsters impersonating brands like Amazon to steal personal data worldwide.

UK retailers risk Black Friday outages as 40% deploy untested code, threatening sales and customer trust during peak online demand.

Retail brands will send a record 3.9 billion messages in the 2025 shopping season, up 15%, as AI and richer digital channels boost customer engagement.

UK Black Friday spending is set to reach GBP £14 billion as CCL expands global logistics to meet soaring eCommerce demand this sales period.

UK shoppers are set to boost spending on travel and entertainment during Black Friday 2025, as experience-led purchases rise sharply year-on-year.

Over half of Gen Z shoppers will back brands aligning with their values this Black Friday, often prioritising ethics over discounts, research reveals.

Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.

Online retailers see a Black Friday traffic and sales surge, but only 22.6% of new customers return within a year, highlighting loyalty challenges.

The global Cloudflare outage has revived concerns about single-provider dependence as businesses confront rising risks from large-scale IT disruptions.

A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.

Retailers risk losses up to USD $500,000 from AI-driven fraud this Black Friday as bot attacks exploit security gaps in account creation and login processes.

Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.

Debenhams Group has adopted AI technology to enhance stock management and pricing decisions across its brands before the peak festive shopping season.

System integration failures cost UK retailers millions annually, with one in ten losing over GBP £1 million due to breakdowns impacting revenue and operations.

UK retailers face a tense 'Stockurday' as record Black Friday and Cyber Monday sales push logistics to their limits amid rising AI shopping trends.

For the first time, Cyber Monday has surpassed Black Friday in UK online sales, reflecting shoppers' shift towards value-driven and personalised purchases amid inflation.