Burnout stories
UK firms embrace AI to support, not replace, customer service agents, blending tech with empathy for better CX and stronger customer loyalty in 2025.
Only 10% of UK firms are confident their workforce has the AI and technology skills needed for future growth, with staff resistance and skill exaggerations worsening gaps.
The Chartered Institute of Information Security teams with PTSD Resolution to offer trauma therapy and mental health support to UK cybersecurity professionals from May 2025.
She@Cyber launches a Europe-wide free training programme to equip women and underrepresented groups with vital cybersecurity skills and boost sector diversity.
Therappai launches a waitlist for its AI-powered video therapy app, aiming to offer 24/7 mental health support and crisis alerts from November 2025.
Asia Pacific workers prioritise flexible hours and wellbeing over pay, as 75% support return-to-office policies but seek more control over schedules.
Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.
Education institutions have improved ransomware defences and reduced costs, but IT staff face high anxiety and burnout amid growing AI-driven cyber threats.
Australian CISOs face rising cyberattacks, burnout, and AI risks, with 77% expecting attacks and 75% reporting excessive workplace pressure this year.
Nearly 40% of Australian employees feel pressured to be 'always on' despite Right to Disconnect laws aiming to protect after-hours work boundaries.
Research reveals flexible work and mental health support top employees' priorities for 2026, urging firms to align budgets with actual workforce needs.
New research reveals enterprise cybersecurity recruitment struggles stem from inconsistent roles, poor pay, limited remote work, and neglect of mental health support.
As liquidation rises 31.9%, NZ small businesses face a tough holiday battle for staff, cashflow and compliance to keep operations thriving beyond survival mode.
Almost 59% of Australian employees report work-related mental distress, amid rising burnout and calls for improved workplace wellbeing measures.
Australia honours IT professionals on National IT Professionals Day, spotlighting their vital role in AI advancement amid skills shortages and rising burnout.
Singapore's IT sector faces severe burnout and a widening skills gap, with 64% of cybersecurity professionals experiencing stress amid rising talent drain.
Gen Z professionals in Southeast Asia demand greater workplace flexibility, prioritising well-being and challenging traditional hustle culture norms to improve work-life balance.
Employment Hero and Clearhead launch a pooled, digital mental health service to help New Zealand SMBs tackle rising burnout affordably and effectively.
Unchecked stress is costing employers millions, with high-strain workforces linked to more sick days, claims, mistakes and turnover.
Nearly half of Australian workers feel their wages aren't keeping up with living costs, as job insecurity and burnout rise, ELMO Software reveals.