ChannelLife UK - Industry insider news for technology resellers

Business Intelligence (BI) stories - Page 17

The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Story image
Quadient's AR & AP solutions secure Tech Partner-Plus status from Sage
Tue, 13th Feb 2024
#
data analytics
#
cx
#
martech
Quadient's AR and AP solutions have garnered Tech Partner-Plus status from financial software specialists, Sage, providing SMEs with AI and machine-learning capabilities to boost financial operations.
Story image
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
#
uc
#
data analytics
#
cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Story image
Trade Me sees 20% campaign performance improvement using new tools
Tue, 13th Feb 2024
#
data analytics
#
martech
#
cdp
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
Story image
New Notitia branch amid rising demand for tech services
Tue, 13th Feb 2024
#
data analytics
#
digital transformation
#
martech
Australian tech firm Notitia is to open a third office in Canberra, driven by rising demand for data and tech consulting.
Story image
Ramco Systems unveils revolutionary payroll software Payce
Tue, 13th Feb 2024
#
data analytics
#
hcm
#
rpa
Ramco Systems launches Ramco Payce, an advanced payroll platform integrating AI and data analytics to streamline operations, support workforce shifts, and enable efficient remote access to data.
Story image
Exclusive: How Amdocs is powering CSPs in the B2B telecom evolution
Mon, 12th Feb 2024
#
data analytics
#
cx
#
martech
Amdocs is leading the way in the B2B telecom evolution, providing innovative solutions to Communication Service Providers (CSPs) and unlocking new avenues for growth.
Story image
Medallia unveils AI product innovations at Experience '24 conference
Mon, 12th Feb 2024
#
data analytics
#
cx
#
martech
Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.
Story image
How Agile prospers under TEAL management structures
Sat, 10th Feb 2024
#
devops
#
data analytics
#
planning
Amidst organisational failures to successfully apply agile, the TEAL management philosophy shows promise in fully realising agile's potential, by prioritising adaptability, empowerment and self-governance in teams.
Story image
Over half of all products to be IoT-connected by 2026, says report
Fri, 9th Feb 2024
#
data analytics
#
hyperscale
#
public cloud
As predicted by 2024's IoT Commercialisation Report, over 50% of products are to be IoT-connected by 2026, offering improved customer service and operational efficiencies for forward-thinking OEMs.
Story image
Utilising AI voice technology to exceed Australian customer demands
Fri, 9th Feb 2024
#
data analytics
#
cx
#
martech
Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.
Story image
Verint tops in Asia Pacific for workforce solutions, says Frost & Sullivan
Fri, 9th Feb 2024
#
data analytics
#
bi
#
big data
Verint, acclaimed for its AI-powered customer engagement solutions, has been distinguished as the leading provider of workforce management.
Story image
Syniti appoints Craig Ayers as new Chief People Officer
Fri, 9th Feb 2024
#
data analytics
#
hcm
#
bi
Enterprise data management leader Syniti hires co-founder of experience design consultancy Journey, Craig Ayers, as Chief People Officer to lead HR and nurture the firm's inclusive culture.
Story image
Simplifying the security challenge of operating in multi-cloud
Thu, 8th Feb 2024
#
private cloud
#
data analytics
#
encryption
Overcoming the challenging complexity of multi-cloud operations requires an innovative approach to security focusing on cloud, clusters, containers, customer data and code, commonly referred to as the '5 C’s'.
Story image
SQream integrates with Dataiku for boosted data analytics & AI
Thu, 8th Feb 2024
#
uc
#
data analytics
#
data science
SQream, a GPU data analytics platform, partners with AI platform Dataiku to enhance data analytics technology, thus facilitating businesses in seamless large data-sets preparation.
Story image
Merkle's report underscores the power of personalisation in APAC
Thu, 8th Feb 2024
#
data analytics
#
cx
#
martech
Merkle's new report, Customer Experience Imperatives, urges businesses to anticipate and respond to consumer needs as 85% of APAC consumers believe personalised recommendations shape their brand experiences, promoting loyalty and long-term relationships.
Story image
UK's T&L industry falls behind in AI adoption & sustainability goals
Thu, 8th Feb 2024
#
data analytics
#
hyperscale
#
public cloud
UK transport and logistics industry falls behind in AI uptake and sustainability goals amid cost and knowledge barriers, according to a YouGov survey commissioned by HERE Technologies and AWS.
Story image
Freshworks names Abe Smith as Chief of Global Field Operations
Thu, 8th Feb 2024
#
saas
#
crm
#
data analytics
SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.
Story image
Aston Martin Aramco & NetApp continue data partnership for F1 success
Thu, 8th Feb 2024
#
data analytics
#
partner programmes
#
bi
Aston Martin Aramco's Formula One Team extends its successful partnership with intelligent data infrastructure company, NetApp, optimising performance with data-driven innovation in racing.
Story image
Asia-Pacific IT leaders see AI boosting productivity, but face data hurdles
Thu, 8th Feb 2024
#
data analytics
#
digital transformation
#
martech
Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.
Story image
OpenText to unveil second-gen Fortify Audit Assistant at 2024 summit
Wed, 7th Feb 2024
#
data analytics
#
ai
#
cybersecurity
OpenText Cybersecurity is set to introduce the second generation of its advanced cybersecurity technology, Fortify Audit Assistant.