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Beyond the dashboard: Why context and clarity are the future of customer experience
Digital Transformation

Beyond the dashboard: Why context and clarity are the future of customer experience

Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.

By Isabella Benzie • 3 min read • Wed, 4th Mar 2026
Adtech's next competitive advantage isn't AI - It's people
Marketing Technologies

Adtech's next competitive advantage isn't AI - It's people

Adtech's next edge won't come from smarter AI, but from cultures that empower diverse people, especially women, to lead and innovate.

By Abby Hamilton • 5 min read • Wed, 4th Mar 2026
All you need is intention: Creating purpose in product management
Digital Transformation

All you need is intention: Creating purpose in product management

As AI reshapes work, product managers must lead with human intention, turning clear purpose into products that truly serve people.

By Heidi Kay Carson • 3 min read • Tue, 3rd Mar 2026
Explainer: The digital shock that ended Sanity's reign
Partner Programmes

Explainer: The digital shock that ended Sanity's reign

Once a 400-store giant of CDs and DVDs, Sanity has shrunk to a regional chain as downloads, streaming and rising costs reshape retail.

By Karen Joy Bacudo • 5 min read • Mon, 2nd Mar 2026
AI-first firms face slower cyber recovery & higher costs
Firewalls

AI-first firms face slower cyber recovery & higher costs

AI-first firms take months longer to recover from cyber attacks and face sharply higher breach and scraping costs, Fastly research warns.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
xReality hits profit as Operator XR drives global push
Software-as-a-Service

xReality hits profit as Operator XR drives global push

xReality swings to operational profit as Operator XR powers record half-year, with revenue up 41% to AUD $10.4 million and EBITDA surging 190%.

By Karen Joy Bacudo • 3 min read • Thu, 26th Feb 2026
AI-first firms hit by slower, costlier cyber recoveries
Firewalls

AI-first firms hit by slower, costlier cyber recoveries

AI-first firms face a seven-month average cyber recovery and 135% higher incident costs as AI adoption outpaces modern security controls.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026
Linux report shows open source giving fivefold returns
Virtualisation

Linux report shows open source giving fivefold returns

Linux Foundation research finds active open source contributors gain up to a fivefold ROI, while passive users rack up hidden technical debt.

By Karen Joy Bacudo • 5 min read • Thu, 26th Feb 2026
Ataccama named Leader in 2026 Gartner data quality MQ
Data Analytics

Ataccama named Leader in 2026 Gartner data quality MQ

Ataccama named a Leader in Gartner's 2026 Magic Quadrant for augmented data quality, topping the Completeness of Vision axis.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Zoho marks 30th year with 1m customers, 150m users
Software-as-a-Service

Zoho marks 30th year with 1m customers, 150m users

Zoho marks 30 years in business as it surpasses 1m paying customers and 150m users worldwide, with revenue up 20% in 2025.

By Mark Tarre • 4 min read • Fri, 20th Feb 2026
Keltbray launches AI & data academy with Multiverse
DevOps

Keltbray launches AI & data academy with Multiverse

Keltbray has launched an AI and data academy with Multiverse to upskill staff, boost productivity and support growth in regulated sectors.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Feb 2026
Fleet electrification shifts from compliance to costs
Cartech

Fleet electrification shifts from compliance to costs

Fleet electrification is shifting from green compliance to cost-cutting strategy, EO Charging survey finds, despite policy and energy uncertainty.

By Karen Joy Bacudo • 4 min read • Tue, 17th Feb 2026

Stories from Other Regions

Business strategy stories

Bridging the gap between business and tech: the empathy advantage in digital delivery
DevOps

Bridging the gap between business and tech: the empathy advantage in digital delivery

Empathy, not just agile tools, is emerging as the missing link between business strategy and tech delivery in digital transformation.

By Nikki Forsyth • 5 min read • Wed, 4th Mar 2026
The courage to give without guarantees
Fintech

The courage to give without guarantees

On International Women's Day, a finance leader reflects on the quiet power of giving fully, even when outcomes are uncertain.

By Hamilee Repasa • 4 min read • Wed, 4th Mar 2026
How intentional AI adoption is reshaping marketing and sales in tech
Digital Transformation

How intentional AI adoption is reshaping marketing and sales in tech

Deliberate AI adoption is transforming tech marketing and sales, with women leaders driving cultural shifts that unlock new performance gains.

By Ashleigh Becker • 4 min read • Tue, 3rd Mar 2026
AI literacy demand surges in Singapore amid skills gap
Unified Communications

AI literacy demand surges in Singapore amid skills gap

AI literacy demand in Singapore has surged over 70%, but 41% of workers feel unready for rapid tech change reshaping core job skills.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026
Irish firms say AI adoption hit by talent shortages
Data Protection

Irish firms say AI adoption hit by talent shortages

Irish firms say skills shortages, not tech, are throttling AI rollout, forcing sweeping job redesign and major investment in training.

By Mark Tarre • 4 min read • Wed, 25th Feb 2026