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Motive expands UK platform with new AI fleet tools
Software-as-a-Service

Motive expands UK platform with new AI fleet tools

UK fleet managers could cut collisions and manual admin as Motive adds AI cameras, automation and driver rewards to one platform.

By Sean Mitchell • 6 min read • Last week
AI tools used by 36% of grocery shoppers, survey finds
Digital Transformation

AI tools used by 36% of grocery shoppers, survey finds

Supermarkets may need to rethink product data and pricing as AI assistants shape how shoppers compare grocery deals before buying.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

Chatbots stories

OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • Last week
ICS.AI builds dialect-aware AI with Sheffield University
AI Ethics & Governance

ICS.AI builds dialect-aware AI with Sheffield University

Residents could face poorer access to council services unless AI systems can cope with regional accents and dialects, a UK project now testing that live.

By Sofiah Nichole Salivio • 4 min read • Last week
Tendfor updates Teams customer service with AI tools
Unified Communications

Tendfor updates Teams customer service with AI tools

AI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Netskope launches AI Command Centre for security teams
Data Protection

Netskope launches AI Command Centre for security teams

Only 6% of security teams can see all AI deployments, leaving most organisations exposed as use of shadow tools surges.

By Mark Tarre • 4 min read • Last week
Parloa tops USD $50 million ARR after Series D boost
Customer Relationship Management

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

By Joseph Gabriel Lagonsin • 4 min read • Last week
McKinsey flags widening B2B gap as AI lifts leaders
Digital Transformation

McKinsey flags widening B2B gap as AI lifts leaders

Roughly one in three B2B suppliers still lack online purchasing, even as buyers and rivals increasingly shift spending and research online.

By Sofiah Nichole Salivio • 4 min read • Last week
Hyland launches agentic AI platform for enterprises
Document Management

Hyland launches agentic AI platform for enterprises

Regulated firms could gain tighter oversight and faster document workflows as Hyland adds agent controls, context tools and sector packages.

By Sofiah Nichole Salivio • 4 min read • Last week
BenQ unveils AI ecosystem spanning industry & healthcare
Robotics

BenQ unveils AI ecosystem spanning industry & healthcare

Rising demand for computing power and cooling is pushing BenQ's AI push beyond pilots into practical use across factories, hospitals and shops.

By Sean Mitchell • 3 min read • Last week
Travelport, Cognizant & Anthropic team up on AI bookings
Digital Transformation

Travelport, Cognizant & Anthropic team up on AI bookings

The tie-up aims to cut manual booking work and speed travel software delivery as AI chat tools reshape how trips are planned and sold.

By Sean Mitchell • 4 min read • Last week
Talkdesk launches proactive AI agents for retail, finance
Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • Last month
AWS launches agentic shopping assistant for retailers
Digital Transformation

AWS launches agentic shopping assistant for retailers

Retailers could deploy branded AI shopping assistants in about 60 days, as AWS opens Amazon-tested technology to external merchants.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Chatbots stories

AI advice reshapes car servicing decisions in Australia
Artificial Intelligence

AI advice reshapes car servicing decisions in Australia

Nearly half of Australian drivers now use AI tools for servicing decisions, as cost pressures push more motorists to keep older cars longer.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Carney unveils AI strategy, $200B in economic growth goal
Data Protection

Carney unveils AI strategy, $200B in economic growth goal

Ottawa's five-year push aims to lift adoption, create 250,000 AI jobs and curb the talent drain as Canada races to catch up.

By Jake MacAndrew • 4 min read • Yesterday
What the wedding industry reveals about how we actually adopt AI
Personalisation

What the wedding industry reveals about how we actually adopt AI

The data suggests couples will happily use AI for drafts and planning, but rarely for choices that could haunt them for years.

By Dominic Vivarini • 6 min read • Last week
iVisa warns travellers over AI visa advice after border snag
Customer Experience

iVisa warns travellers over AI visa advice after border snag

Travellers face costly border delays when chatbot visa advice is wrong, as one solo backpacker learned at the Vietnam-Cambodia crossing.

By Sofiah Nichole Salivio • 4 min read • Last month