Cloud telephony stories
How the desire for truly unified communications is transforming the telecoms industry
Fri, 21st Mar 2025
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uc
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network infrastructure
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digital transformation
The telecoms industry is undergoing a seismic shift towards unified communications, driven by the demand for seamless, cloud-based telephony solutions.
Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
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uc
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ai
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
NFON aims for market leadership with new AI strategy
Mon, 3rd Feb 2025
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digital transformation
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cx
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martech
NFON has unveiled its ambitious NFON NEXT 2027 strategy, aiming for market leadership in AI-driven business communications and significant revenue growth.
Access4 names Virtual IT Group as its Diamond++ Partner in Australia
Mon, 4th Dec 2023
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uc
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partner programmes
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voip
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
IoW NHS Trust selects new telephony and communications solution
Fri, 13th Oct 2023
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uc
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hybrid cloud
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hybrid & remote work
The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.
Kingsfield Tech team granted Microsoft Gold Accreditation after £1m sales milestone
Wed, 4th Oct 2023
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uc
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mdm
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personal computing devices
Kingsfield's expanding tech team has achieved Gold Accreditation from Microsoft after reaching over £1 million in sales in just five months.
Callroute and Coolwave team up to deliver global SIP solutions
Wed, 12th Oct 2022
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uc
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partner programmes
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contact centre
Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.
Zoom releases a host of new features and updates, including video voicemail and workspace reservation
Mon, 27th Dec 2021
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hybrid & remote work
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wfh
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cloud telephony
Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.
RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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uc
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microsoft
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voip
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
Considering Microsoft Teams for calling? What you need to know
Tue, 6th Apr 2021
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uc
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microsoft
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voip
Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.
How cloud telephony can add so much more to Microsoft Teams
Wed, 14th Oct 2020
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uc
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partner programmes
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microsoft
Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.
The ultimate integration - Microsoft Teams and the office phone
Mon, 24th Aug 2020
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uc
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microsoft
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voip
Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.
Cloud and remote working solutions bolster UC market
Fri, 5th Jun 2020
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uc
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hybrid & remote work
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wfh
Cloud-based web conferencing spending to grow by 25% in 2020 due to global workplace restrictions, but growth to slow in 2021, says Gartner.
MNF Enterprise provides Cisco cloud-native Webex calling in ANZ
Thu, 6th Feb 2020
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cisco
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cloud telephony
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webex
MNF Enterprise rolls out Cisco's Cloud Connected Webex Calling in Australia and New Zealand, enabling seamless, cloud-based phone system transitions.
Cloud telephony services market thrives as traditional systems become obsolete
Fri, 13th Apr 2018
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uc
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healthtech
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transparency market research
The market for cloud telephony services is expected to reach NZ$5.4 billion by 2026 as they become cheaper to operate than traditional telephony.
Why cloud telephony should be part of your disaster recovery strategy
Sat, 15th Jul 2017
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uc
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dr
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it in manufacturing
Along with futureproofing, flexibility and cost benefits, disaster recovery is definitely a strength of a quality cloud solution.
Top 4 reasons to choose cloud telephony over a PBX solution
Tue, 30th May 2017
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it in manufacturing
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cloud services
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atlas gentech
Cloud voice solutions like Cloud Factory can deliver efficient workforces, a flexible working environment, and a future-proofed growth strategy.
The Top 9 communications tools for Salesforce
Tue, 22nd Nov 2016
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uc
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data analytics
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martech
Boost Salesforce connectivity with our definitive guide to the best comms tools from Dreamforce, featuring game-changing apps like eSignLive.
Big telcos failing Kiwi SMEs, says new duo
Thu, 24th Sep 2015
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uc
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voip
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contact centre
Connect NZ has teamed up with cloud PBX phone system provider Vadacom in a move to ‘fast-forward’ SME access to cloud telephony in New Zealand.