ChannelLife UK - Industry insider news for technology resellers

Cloud telephony stories

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Access4 names Virtual IT Group as its Diamond++ Partner in Australia
Mon, 4th Dec 2023
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voip
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contact centre
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microsoft teams
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
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IoW NHS Trust selects new telephony and communications solution
Fri, 13th Oct 2023
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uc
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contact centre
The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.
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Kingsfield Tech team granted Microsoft Gold Accreditation after £1m sales milestone
Wed, 4th Oct 2023
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apple
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byod
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microsoft
Kingsfield's expanding tech team has achieved Gold Accreditation from Microsoft after reaching over £1 million in sales in just five months.
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Callroute and Coolwave team up to deliver global SIP solutions
Wed, 12th Oct 2022
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contact centre
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uc
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partner programmes
Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.
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Zoom releases a host of new features and updates, including video voicemail and workspace reservation
Mon, 27th Dec 2021
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wfh
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cloud telephony
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remote working
Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.
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RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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uc
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voip
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microsoft
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
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Considering Microsoft Teams for calling? What you need to know
Tue, 6th Apr 2021
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uc
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voip
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microsoft
Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.
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How cloud telephony can add so much more to Microsoft Teams
Wed, 14th Oct 2020
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uc
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voip
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microsoft
Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.
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The ultimate integration - Microsoft Teams and the office phone
Mon, 24th Aug 2020
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uc
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voip
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microsoft
Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.
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Cloud and remote working solutions bolster UC market
Fri, 5th Jun 2020
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uc
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wfh
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gartner
Cloud-based web conferencing spending to grow by 25% in 2020 due to global workplace restrictions, but growth to slow in 2021, says Gartner.
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MNF Enterprise provides Cisco cloud-native Webex calling in ANZ
Thu, 6th Feb 2020
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cisco
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cloud telephony
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webex
MNF Enterprise enables Cisco Webex Calling in ANZ, easing cloud shift for businesses post-ISDN era.
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Cloud telephony services market thrives as traditional systems become obsolete
Fri, 13th Apr 2018
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uc
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transparency market research
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cloud telephony
The market for cloud telephony services is expected to reach NZ$5.4 billion by 2026 as they become cheaper to operate than traditional telephony.
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Why cloud telephony should be part of your disaster recovery strategy
Sat, 15th Jul 2017
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cloud services
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dr
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contact centre
Along with futureproofing, flexibility and cost benefits, disaster recovery is definitely a strength of a quality cloud solution.
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Top 4 reasons to choose cloud telephony over a PBX solution
Tue, 30th May 2017
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cloud services
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it in manufacturing
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atlas gentech
Cloud voice solutions like Cloud Factory can deliver efficient workforces, a flexible working environment, and a future-proofed growth strategy.
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The Top 9 communications tools for Salesforce
Tue, 22nd Nov 2016
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bi
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big data
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cloud services
Boost Salesforce connectivity with our definitive guide to the best comms tools from Dreamforce, featuring game-changing apps like eSignLive.
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Big telcos failing Kiwi SMEs, says new duo
Thu, 24th Sep 2015
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voip
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contact centre
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uc
Connect NZ has teamed up with cloud PBX phone system provider Vadacom in a move to ‘fast-forward’ SME access to cloud telephony in New Zealand.