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Support Fusion raises AUD $1 million, expands to US & UK
Software-as-a-Service

Support Fusion raises AUD $1 million, expands to US & UK

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
ConnectWise unit maps IT pay trends, automation push
Digital Transformation

ConnectWise unit maps IT pay trends, automation push

Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.

By Shannon Williams • 4 min read • Fri, 13th Mar 2026
MSPs warned as cyber criminals weaponise trusted access
Firewalls

MSPs warned as cyber criminals weaponise trusted access

Cyber criminals are hijacking MSP trust relationships, abusing valid credentials and VPNs as AI turbocharges phishing and ransomware.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
Monjur unveils AI contract tool with built-in lawyers
Data Protection

Monjur unveils AI contract tool with built-in lawyers

Monjur launches Monjur Pilot, an AI contract tool for MSPs that automates redlining and escalates tricky issues to specialist lawyers.

By Catherine Knowles • 4 min read • Wed, 4th Mar 2026
ConnectWise names Johannes Kamleitner EMEA go to market SVP
Software-as-a-Service

ConnectWise names Johannes Kamleitner EMEA go to market SVP

ConnectWise hires Johannes Kamleitner as EMEA go-to-market SVP, bolstering sales and partner-led growth across the UK and wider Europe.

By Joseph Gabriel Lagonsin • 3 min read • Sat, 14th Feb 2026
ConnectWise names Johannes Kamleitner EMEA go-to-market lead
Data Protection

ConnectWise names Johannes Kamleitner EMEA go-to-market lead

ConnectWise appoints Johannes Kamleitner to lead EMEA go-to-market, aiming to accelerate MSP-focused growth across key European regions.

By Sofiah Nichole Salivio • 3 min read • Wed, 11th Feb 2026
IT providers expect wage inflation to ease by 2026
Human Capital Management

IT providers expect wage inflation to ease by 2026

Wage inflation at IT solution providers is forecast to cool to historic norms by 2026, boosting margins despite stark regional differences.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
Spotto launches AI cloud platform to boost Azure efficiency for MSPs
Cloud Security

Spotto launches AI cloud platform to boost Azure efficiency for MSPs

Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.

By Melvin Hipolito • 3 min read • Fri, 28th Nov 2025
Flamingo launches OpenMSP to help MSPs cut software costs
Semiconductors

Flamingo launches OpenMSP to help MSPs cut software costs

Flamingo has launched OpenMSP, an open-source platform with AI tools to help MSPs cut software licensing costs and boost profitability.

By Catherine Knowles • 3 min read • Thu, 3rd Jul 2025
Acronis reaches 300 technology integrations in expanding ecosystem
Software-as-a-Service

Acronis reaches 300 technology integrations in expanding ecosystem

Acronis has expanded its technology ecosystem to 300 integrations, enhancing efficiency and service offerings for managed service providers and software vendors.

By Catherine Knowles • 4 min read • Fri, 23rd May 2025
Ransomware tactics evolve, posing challenges for MSPs
Firewalls

Ransomware tactics evolve, posing challenges for MSPs

A new report by ConnectWise reveals evolving ransomware tactics and attacker evasion techniques, increasing challenges for Managed Service Providers.

By Shannon Williams • 3 min read • Thu, 27th Feb 2025
Global wage inflation for IT TSPs set to improve in 2025
Financial Systems

Global wage inflation for IT TSPs set to improve in 2025

Service Leadership's latest report forecasts significant improvements in wage inflation for IT solution providers in 2025, following a stagnant 2023.

By Catherine Knowles • 3 min read • Thu, 26th Dec 2024
EasyDMARC appoints Allan Richards to boost global MSP growth
Email Security

EasyDMARC appoints Allan Richards to boost global MSP growth

EasyDMARC has appointed Allan Richards as its new Global MSP Growth Lead to strengthen its partner relationships and boost email security solutions.

By Imee Dequito • 3 min read • Wed, 30th Oct 2024
EasyDMARC integrates with ConnectWise for enhanced email security
Software-as-a-Service

EasyDMARC integrates with ConnectWise for enhanced email security

EasyDMARC has integrated its email security platform with ConnectWise, providing Managed Service Providers with enhanced security and new business opportunities.

By Kaleah Salmon • 2 min read • Fri, 11th Oct 2024
Guardz integrates with ConnectWise to boost MSP capabilities
Application Programming Interface

Guardz integrates with ConnectWise to boost MSP capabilities

Guardz partners with ConnectWise, enhancing its cybersecurity offerings for SMBs and expanding market access for MSPs through certified API integrations.

By Catherine Knowles • 3 min read • Tue, 16th Jul 2024
ConnectWise names Rik Thorbecke new CFO ahead of key event
Software-as-a-Service

ConnectWise names Rik Thorbecke new CFO ahead of key event

ConnectWise appoints Rik Thorbecke as CFO ahead of the IT Nation Secure conference, aiming to harness his vast expertise to boost financial growth.

By Imee Dequito • 3 min read • Wed, 15th May 2024
ConnectWise integrates with Microsoft Defender to support MSPs
Endpoint Protection

ConnectWise integrates with Microsoft Defender to support MSPs

ConnectWise integrates Microsoft Defender for Business into its platforms, aiming to automate threat response and boost cybersecurity for managed service providers (MSPs).

By Tom Raynel • 3 min read • Wed, 1st May 2024

Stories from Other Regions

FBI warns of rising threat from Medusa ransomware group
Malware

FBI warns of rising threat from Medusa ransomware group

Concerns grow over the Medusa ransomware group's threats to critical infrastructure, with attacks on over 300 victims reported amidst escalating cybersecurity risks.

By Shannon Williams • 3 min read • Sun, 16th Mar 2025