Consumer expectations Stories - Page 8

Global Stories

Consumer expectations stories

Research finds more than half of APAC consumers think customer service is an afterthought

Zendesk's annual research has uncovered a gap between consumer expectations and company actions regarding customer service.

By Ryan Morris-Reade • 3 min read • Thu, 20th Jan 2022

Mobility

Cultural norms continue to drive F&B technology trends into the future

The F-B industry has embraced technology as self-driven ordering, location agnostic functions, and guest expectations trend. #foodandbeverage #technology.

By Jarrod Kinchington • 4 min read • Thu, 2nd Dec 2021

Software-as-a-Service

Video: 10 Minute IT Jams — Who is Forter?

Forter, a SaaS-based fraud detection company, works with global online retailers and banks to provide real-time trust analysis.

By Sara Barker • 5 min read • Thu, 25th Nov 2021

Network Infrastructure

Dell... A company in transition

For a company unfamiliar with managing acquisitions, Dell's transition into a private business has brought upon many challenges for the tech giant.

By Staff Writer • 2 min read • Tue, 11th Mar 2014

Marketing Technologies

Mobile whizzkids

A consumer survey reveals that poor mobile web performance can harm retailer reputations. Amazon and Walmart excel, but many lag behind. Here's how to improve.

By Staff Writer • 5 min read • Wed, 1st Dec 2010