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Customer data stories - Page 3

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Twilio, AEG sign fan engagement & data partnership

Last month
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customer data
Twilio signs multi-year deal with AEG to power data-led fan engagement across AXS, Crypto.com Arena and the LA Kings from 2025-26.
La kings hockey arena connected fans glowing phones data viz

Twilio, AEG expand fan tech deal across arena & LA Kings

Last month
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customer data
Twilio and AEG broaden fan-tech tie-up, rolling out data-driven engagement across AXS, Crypto.com Arena and the LA Kings brand.
Secure data marketplace audience segments global city skyline

Amperity unveils tool to monetise first-party data

Last month
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customer data
Amperity launches Audience Monetization, an AI-powered tool to package and sell permissioned first-party audiences to advertisers.
Hooded binary figure ai cyber threats glowing locked data shield

Experts warn AI era demands tougher data protection

Last month
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customer data
Experts say AI-driven attacks and rampant data leaks mean organisations must verify outputs, curb collection and harden identity controls.
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UK health & beauty marketers to ramp up AI in 2026

Last month
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customer data
UK health and beauty marketers plan to deepen AI use in 2026 while boosting hiring, creative budgets and influencer partnerships.
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SALESmanago boosts WhatsApp & AI-led eCommerce tools

Last month
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customer data
SALESmanago upgrades its eCommerce platform with richer WhatsApp journeys and AI-led recommendations, targeting smarter real-time engagement.
Realistic smartphone grocery app walmart cart on wooden table

Walmart shopping to launch directly inside Google Gemini

Last month
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customer data
Walmart to embed shopping in Google’s Gemini app, letting users browse and buy Walmart and Sam’s Club items directly via AI chats.
Chris koehler twilio cmo 2

Twilio, AEG partner to enhance live sport & ticketing

Last month
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customer data
Twilio and AEG sign a multi-year deal to power personalised fan engagement across Crypto.com Arena, LA Kings and ticketing platform AXS.
Flydubai airbus a321neo rendering 1

flydubai taps Amperity to drive data-led retail shift

Last month
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customer data
flydubai partners with Amperity to unify passenger data and accelerate a shift to modern, Offer-Order-based airline retailing.
Cloud contact center hub with agents and multichannel data streams

Five9 & Google Cloud launch unified AI contact centre CX

Last month
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customer data
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
Modern office ai assistant messaging interface salesforce style

Salesforce launches AI Slackbot as workplace agent

Last month
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customer data
Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.
France uk puzzle merging into unified ecommerce data interface

SaleCycle buys BEYABLE to build unified eCommerce stack

Last month
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customer data
SaleCycle snaps up French personalisation specialist BEYABLE to create a unified European eCommerce marketing and conversion platform.
Marketing team london office customer journey dashboard flow

Amperity unveils AI agent to build live customer journeys

Last month
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customer data
Amperity has debuted an AI Customer Data Agent that turns natural-language prompts into live segments and customer journeys for marketers.
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Eagle Eye unveils AI tool for real-time retail offers

Last month
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customer data
Eagle Eye has launched an AI-powered Personalised Promotions tool to deliver real-time, individual retail offers at massive scale.
Modern living room voice shopping smart devices product returns

Klaviyo predicts AI voice shopping & smart returns

Last month
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customer data
Klaviyo forecasts 2026 surge in AI voice shopping, automated returns and connected-device purchases reshaping how consumers buy.
Ai data silhouette rearranging cluttered ecommerce ads page

AI agents to reshape retail, squeeze SaaS & ad spend

Last month
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customer data
AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.
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Salesforce adds shared-context AI tools for retailers

Last month
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customer data
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
Ai retail control room analytics network end to end experiences

Talkdesk unveils new AI tools for retail & consumer goods

Last month
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customer data
Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.
Chano c

Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Last month
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customer data
Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.
Aaron crowe2

AI-driven loyalty programs open $2 trillion opportunity in Southeast Asia

Last month
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customer data
AI-powered loyalty schemes promise a USD $2 trillion revenue windfall in Southeast Asia as retailers race to master personalisation.