Digital commerce stories - Page 2
Poor product information fuels returns & lost sales
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cx
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commerce systems
Poor product information is pushing up retail returns and turning shoppers away, with Akeneo research saying clearer data could protect margins and loyalty.
EU AI labelling rules pose retail risk for UK firms
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digital transformation
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Photoroom warns EU rules on synthetic visuals could force UK retailers selling into Europe to overhaul image workflows or face hefty fines.
Cake launches brand refresh after record year & growth
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partner programmes
Birmingham eCommerce consultancy Cake unveils new brand identity after its strongest year yet, with nine hires and Shopify Premier Partner status.
Britons set to spend GBP £2.39bn on Easter goodies
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martech
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commerce systems
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supply chain
Britons are set to spend GBP £2.39bn on Easter treats and outings this year, but Parcelhero says growth is slowing as shoppers turn cautious.
ROC launches Face1 biometric reader for access control
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surveillance
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mfa
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edge computing
ROC moves into physical access control with Face1 biometric reader, combining identity checks, video analytics and legacy system integration.
Syndigo launches Synapse AI for product data workflows
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manufacturing
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digital transformation
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cx
Syndigo unveils Synapse, an agentic AI platform to automate complex product data workflows for brands and retailers at scale.
Kingfisher signs Google Cloud deal for AI shopping
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digital transformation
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cx
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martech
Kingfisher strikes multi-year Google Cloud deal to power AI-driven, conversational shopping across B&Q, Castorama and Brico Dépôt sites.
PushON appoints Emma Gunn & Emily Harris amid growth
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digital transformation
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martech
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commerce systems
Ecommerce agency PushON hires Emma Gunn and Emily Harris to bolster its growing Manchester team after reporting 40% annual growth.
Constructor debuts AI agent for eCommerce merchandising
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cx
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Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.
AI aids product discovery, but shoppers shun checkout
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data protection
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digital transformation
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cx
AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
AliExpress raises UK Brand+ price guarantee to £40
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martech
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commerce systems
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smart home
AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
Cross-border returns hit eCommerce cashflow & risk
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martech
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commerce systems
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risk & compliance
Rising cross-border eCommerce returns and stricter marketplace refund rules are squeezing sellers' cashflow and heightening liquidity risk.
Generational divides shape how shoppers use green data
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Token.io unveils Account on File to streamline Pay by Bank
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data protection
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fintech
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cx
Token.io launches Account on File to make Pay by Bank a near one-tap checkout, cutting steps and boosting conversion for UK and EU merchants.
Pacvue adds Reddit Ads to unify retail media planning
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cx
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martech
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Pacvue to plug Reddit Ads into its commerce system, uniting community insights with retail media planning in one performance workflow.
Slow retail websites risk billions in lost UK sales
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digital transformation
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cx
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martech
Sluggish UK retail websites are prompting shoppers to abandon baskets, risking an estimated GBP £38 billion in lost eCommerce sales this year.
Pattern appoints David Jennison to lead European growth
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data analytics
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cx
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martech
Pattern appoints ex-Amazon eCommerce Specialist David Jennison as Europe MD to spearhead marketplace-driven growth and AI-powered expansion.
OpenAI drops ChatGPT checkout to pursue agent vision
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martech
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commerce systems
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supply chain
OpenAI abandons in-chat checkout for ChatGPT, pivoting to web‑navigating shopping agents and referral-led partnerships with retailers.
Komerz buys Glassbox in deal valuing firm at USD $330m
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cx
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martech
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commerce systems
Komerz snaps up Glassbox in move valuing the group at USD $330m, bolstering its Creative Commerce offer across global markets.
AI agents tipped to reshape enterprise eCommerce by 2027
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digital transformation
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martech
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commerce systems
AI agents set to shape a fifth of online orders by 2027 as enterprises ramp up spend and integration on “agentic commerce” platforms.