Employee Experience (EX) stories
A look ahead: workplace and tech converge in 2026
Today
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Australian workplaces brace for 2026 as AI, hybrid models and security demands converge to reshape how, where and why people work.
AI agents go mainstream in Singapore sales teams
Yesterday
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AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.
AI agents surge in Australia, but integration lagging
Last week
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Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.
Empathix unveils EMMY, a voice-led AI job search tool
Last week
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Empathix launches EMMY, a voice-led AI job search assistant for New Zealand and Australia that swaps job boards for conversational hiring.
Omnissa honours global innovators in digital workspaces
Last week
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Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.
AI boosts engagement but ‘shadow AI’ risk grows in UK
Last week
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AI rollouts are lifting UK staff engagement, but new research warns unapproved ‘shadow AI’ use is outpacing employers’ controls.
Qualtrics names Jason Maynard CEO to drive AI growth
Last week
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Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.
Qualtrics names Jason Maynard CEO to drive AI growth
Last week
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Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.
Discovery Consulting appoints SAP leader for NSW push
Last week
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Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.
Toast opens new Bengaluru tech hub to drive growth
Last week
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Toast has opened a 64,000-square-foot Bengaluru tech hub at RMZ Ecoworld to scale product development, hiring and global innovation.
Event planners juggle lean budgets, AI hesitation
Last week
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Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI’s place in their work.
Contact centres report rising morale but AI doubts grow
Last month
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Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Regulation delays payroll projects but AI tools beckon
Last month
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Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
NETSCOUT boosts observability with Wi-Fi 7, SSL tools
Last month
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NETSCOUT equips nGeniusONE and Edge Sensors with Wi-Fi 7 and deeper SSL/TLS visibility to tackle remote-site blind spots and expiry risks.
ControlUp buys Unipath to boost agentic AI automation
Last month
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ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.
Kore.ai secures new funding to scale agentic AI tools
Last month
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Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
Komodor bolsters leadership for AI driven SRE growth
Last month
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Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.
ControlUp unveils multi-tenant DEX platform for MSPs
Last month
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ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
PayFit rolls out contextual HR AI copilot to staff
Last month
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PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
SMEs warned of hidden ‘productivity tax’ from IT sprawl
Last month
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Australian SMEs risk a hidden productivity tax as fragmented IT oversight and tool sprawl quietly erode day-to-day business performance.