Five9 stories
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
Tue, 3rd Dec 2024
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Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.
Five9 launches new AI product to elevate customer experiences
Tue, 13th Aug 2024
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Five9 unveils AI Knowledge, the latest in its Genius AI Suite, designed to enhance customer experiences using Generative AI and comprehensive data insights.
Five9 & Salesforce collaborate on AI solutions for contact centres
Tue, 11th Jun 2024
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Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.
Espria and Five9 to provide cloud contact centre solutions
Wed, 22nd Mar 2023
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The collaboration will extend the delivery of engaging and unified customer journeys across digital and voice channels and between virtual and live agents.