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Forrester Research Stories - Page 11

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Asia Pacific tech spending outlook dims as tariffs bite in 2025
Digital Transformation

Asia Pacific tech spending outlook dims as tariffs bite in 2025

Forrester warns that US-China tariffs could reduce Asia Pacific tech spending growth in 2025 by 1-2 points, despite strong AI and cloud demand.

By Sean Mitchell • 4 min read • Wed, 14th May 2025
Sinch partners with OneReach.ai to boost global AI comms
Customer Relationship Management

Sinch partners with OneReach.ai to boost global AI comms

Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.

By Jed Nykolle Harme • 2 min read • Sat, 10th May 2025
Optimizely unveils enhanced Opal AI to boost marketing workflows
Marketing Technologies

Optimizely unveils enhanced Opal AI to boost marketing workflows

Optimizely upgrades its AI tool Opal with new features and workflows to boost marketing efficiency within the Optimizely One suite, enhancing task automation.

By Sean Mitchell • 3 min read • Thu, 8th May 2025
Neo4j launches serverless graph analytics platform for all users
Software-as-a-Service

Neo4j launches serverless graph analytics platform for all users

Neo4j launches Aura Graph Analytics, a serverless, no-ETL graph analytics solution that boosts AI insights by up to 80%, available on a pay-as-you-use basis.

By Melania Watson • 4 min read • Thu, 8th May 2025
Sinch & OneReach.ai partner to boost AI in communications
Unified Communications

Sinch & OneReach.ai partner to boost AI in communications

Sinch partners with OneReach.ai to integrate AI-driven communication tools, enhancing global customer engagement across multiple channels with advanced automation.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Forrester names AI, agentic systems & robotics top for 2025
Robotics

Forrester names AI, agentic systems & robotics top for 2025

Forrester names AI, synthetic data, agentic AI and humanoid robots as top emerging technologies for 2025, highlighting a shift to strategic business adoption.

By Shannon Williams • 4 min read • Wed, 7th May 2025
Forrester warns of deepfakes & AI extortion in 2025 threats
Ransomware

Forrester warns of deepfakes & AI extortion in 2025 threats

Forrester's report reveals top cybersecurity threats in 2025, including regulatory upheavals, deepfakes, AI risks, insider threats, and GenAI-driven extortion.

By Sean Mitchell • 3 min read • Wed, 30th Apr 2025
Redefining workforce management: Empowering the frontline in a post-pandemic era
Digital Transformation

Redefining workforce management: Empowering the frontline in a post-pandemic era

Post-pandemic, frontline workers demand more than pay: engagement and flexibility drive modern workforce management, empowering Australia's essential sectors.

By Andy Nicholas • 4 min read • Thu, 24th Apr 2025
Further unveils AI-powered platform to centralise GMP data
Marketing Technologies

Further unveils AI-powered platform to centralise GMP data

Further has launched Compass Marketing Intelligence to centralise Google Marketing data within Google Cloud, boosting campaign performance with AI-driven insights.

By Shannon Williams • 3 min read • Thu, 24th Apr 2025
Illumio unveils AI security graph for cloud threat response
Firewalls

Illumio unveils AI security graph for cloud threat response

Illumio unveils Illumio Insights, an AI-driven cloud security tool that detects and neutralises cyber threats across hybrid and multi-cloud environments in real time.

By Catherine Knowles • 3 min read • Fri, 18th Apr 2025
Auctane streamlines billing with expanded BillingPlatform use
Marketing Technologies

Auctane streamlines billing with expanded BillingPlatform use

Auctane is expanding its use of BillingPlatform to streamline billing and financial reporting across its growing suite of shipping products worldwide.

By Melania Watson • 3 min read • Thu, 17th Apr 2025
Genesys named leader in Forrester Wave CCaaS platforms report
Unified Communications

Genesys named leader in Forrester Wave CCaaS platforms report

Genesys leads Forrester's Wave report for Q2 2025 in CCaaS platforms, excelling in AI, innovation, and strategy for customer experience solutions.

By Kaleah Salmon • 2 min read • Thu, 17th Apr 2025
Datadog named leader in The Forrester Wave AIOps report
Software-as-a-Service

Datadog named leader in The Forrester Wave AIOps report

Datadog has been recognised as a leader in The Forrester Wave: AIOps Platforms, Q2 2025, achieving top scores in eleven evaluation criteria.

By Sean Mitchell • 2 min read • Wed, 16th Apr 2025
Forrester names Dynatrace top in AIOps platforms for 2025
Digital Transformation

Forrester names Dynatrace top in AIOps platforms for 2025

Forrester has highlighted Dynatrace as a leader in AIOps, recognising its Davis AI engine for exceptional root cause analysis and automated remediation features.

By Melania Watson • 3 min read • Wed, 16th Apr 2025
Illumio unveils AI-powered cloud detection & response tool
Firewalls

Illumio unveils AI-powered cloud detection & response tool

Illumio has unveiled Illumio Insights, a new cloud detection and response tool enhanced by AI, designed to improve threat detection across hybrid and multi-cloud environments.

By Melania Watson • 3 min read • Tue, 15th Apr 2025
Forrester report advises leaders on tackling economic shocks
Semiconductors

Forrester report advises leaders on tackling economic shocks

Forrester's new report urges business leaders to embrace strategic investments and adaptability as they face economic volatility driven by global trade challenges.

By Shannon Williams • 3 min read • Fri, 11th Apr 2025
Study shows Fastly boosts security with 235% ROI increase
Firewalls

Study shows Fastly boosts security with 235% ROI increase

Fastly's recent study reveals users of its Application Security Solutions enjoy USD $6.04 million in benefits over three years, marking a 235% ROI.

By Sean Mitchell • 3 min read • Fri, 11th Apr 2025
BlackLine recognised for AI in accounts receivable by 2025
Artificial Intelligence

BlackLine recognised for AI in accounts receivable by 2025

BlackLine has been recognised in the 2025 Forrester Report for its innovative use of AI in accounts receivable automation, enhancing accuracy and reducing bias.

By Sean Mitchell • 2 min read • Thu, 10th Apr 2025