Forrester stories
Claroty appoints Matt Logan and Elliot Gidley as Field CTOs for EMEA to bolster CPS security amidst growing infrastructure complexities, driving customer-focused strategies.
LearnUpon launches LearnUpon Anywhere, allowing organisations to integrate training modules directly into their digital platforms for seamless customer education.
Matthew Guarini has been appointed Executive Director of the TBM Council as it aims to overhaul standards and enhance technology value management.
BlueVoyant's MDR services achieve 210% ROI and USD $3.9M NPV over three years, per Forrester Consulting. Benefits include reduced alerts, faster resolutions, and cost savings.
Infosys has been named a Leader in The Forrester Wave for Continuous Automation and Testing Services, highlighting its strengths in AI talent and cloud testing.
Forrester's 2025 Predictions reports forecast AI and tech trends, highlighting AI investment pitfalls and increased AIOps adoption to manage tech debt.
Kore.ai's AI automation and contact centre solutions are now listed on AWS Marketplace, simplifying integration for enterprises seeking advanced AI capabilities.
Forrester has named SAS a leader in AI/ML platforms in its Q3 2024 report, lauding its robust, user-friendly tools for next-gen AI/ML applications.
A Forrester report warns that the Asia Pacific region faces a growing threat from fraud, with incident rates exceeding the global average, straining financial institutions.
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
ColorTokens has been recognised as a Leader in Forrester's Wave: Microsegmentation Solutions, Q3 2024, for its visionary, breach-ready strategy.
Akamai Technologies has been named a Leader in the Q3 2024 Forrester Wave report on Microsegmentation Solutions, excelling in key security functionalities.
Illumio named leader in microsegmentation by Forrester, achieving top scores in the latest Forrester Wave: Microsegmentation Solutions, Q3 2024 report.
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
BillingPlatform has been named a Leader in the 2024 Gartner Magic Quadrant for Recurring Billing Applications, securing the top spot for Ability to Execute.
Amplitude earns top spot in Forrester Wave 2024 for FM&E solutions, excelling in 11 criteria including advanced experimentation and pricing.
The rise of generative AI in APAC is met with security apprehensions, with 41% of organisations viewing it as a threat, according to a Forrester Consulting study for Tenable.
ResMed partners with BillingPlatform to automate billing, aiming to reduce manual processes and revenue leakage as their subscription offerings expand globally.
HSBC and Singlife lead in customer experience in banking, investments, and insurance, says Forrester's 2024 Singapore CX Index.