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Hospitality Stories - Page 6

UK Stories

Hospitality stories

UK payment outages cost retail, hospitality GBP £1.6 billion
Digital Transformation

UK payment outages cost retail, hospitality GBP £1.6 billion

Payment outages in the UK cost retail and hospitality sectors GBP £1.6 billion annually, with over five major disruptions each year impacting customer spending.

By Jed Nykolle Harme • 4 min read • Wed, 11th Jun 2025
Major brands to boost investment in loyalty programmes
Customer Relationship Management

Major brands to boost investment in loyalty programmes

A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.

By Shannon Williams • 3 min read • Wed, 9th Apr 2025

Global Stories

Hospitality stories

Lenovo expands Hybrid AI Advantage for enterprise adoption
Digital Transformation

Lenovo expands Hybrid AI Advantage for enterprise adoption

Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

By Jed Nykolle Harme • 4 min read • Tue, 24th Jun 2025
JLL Design consolidates global design services under one brand
Branding

JLL Design consolidates global design services under one brand

JLL has launched JLL Design, a global consultancy unifying its design services to enhance delivery across workplace, retail, and hospitality sectors.

By Kaleah Salmon • 3 min read • Tue, 15th Apr 2025
Easter hotel bookings in Australia rise by 19.6% for 2025
School Holidays

Easter hotel bookings in Australia rise by 19.6% for 2025

Hotel bookings across Australia for Easter 2025 have surged by 19.6% compared to last year, signalling a trend towards earlier travel plans.

By Sean Mitchell • 3 min read • Mon, 14th Apr 2025
GCX Managed Services reports strong growth in 2023
Unified Communications

GCX Managed Services reports strong growth in 2023

GCX Managed Services reports impressive year-on-year growth driven by global customer acquisition, with plans to enhance offerings amid expanding automation.

By Catherine Knowles • 3 min read • Mon, 7th Apr 2025
AI tools revolutionise hospitality guest interaction
Customer Relationship Management

AI tools revolutionise hospitality guest interaction

The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.

By Melania Watson • 3 min read • Mon, 31st Mar 2025
Infor unveils AI-powered revenue management for hotels
Generative AI

Infor unveils AI-powered revenue management for hotels

Infor has unveiled a new AI-driven Revenue Management Solution designed to help hotels optimise pricing strategies and enhance profitability across various sectors.

By Sean Mitchell • 2 min read • Mon, 24th Feb 2025
Australian Venue advances retail network with new partners
Customer Experience

Australian Venue advances retail network with new partners

Australian Venue has partnered with Zitcha, Mercato, and Perion to enhance its Retail Media Network, AVC experience+, streamlining advertising operations.

By Kaleah Salmon • 2 min read • Thu, 20th Feb 2025

Stories from Other Regions

Hospitality stories

South Island leads NZ wage & job growth as market rebounds
Recruitment

South Island leads NZ wage & job growth as market rebounds

South Island leads NZ's labour rebound with 5.4% job growth and 5.1% wage rise, as casual roles surge 10.2% and trades sector booms.

By Melvin Hipolito • 4 min read • Tue, 19th Aug 2025
Agentic AI drives productivity & innovation across Australia
Digital Transformation

Agentic AI drives productivity & innovation across Australia

Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.

By Kaleah Salmon • 4 min read • Thu, 26th Jun 2025
Exclusive: WorkJam's AI-driven evolution for a smarter frontline
Digital Transformation

Exclusive: WorkJam's AI-driven evolution for a smarter frontline

WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.

By Melania Watson • 5 min read • Wed, 4th Jun 2025
Australian discretionary spending rebounds as confidence grows
Economics

Australian discretionary spending rebounds as confidence grows

Australia's Visa Spending Momentum Index rose 2.7 points to 98.6 in March, signalling a rebound in consumer spending after two months of decline.

By Melania Watson • 3 min read • Wed, 23rd Apr 2025
AI & personalisation drive new luxury demand in Aussie dining
Data Analytics

AI & personalisation drive new luxury demand in Aussie dining

Research shows 65% of Australian restaurants use AI to enhance personalisation, boost efficiency, and meet rising consumer expectations in hospitality.

By Melania Watson • 5 min read • Thu, 17th Apr 2025
Achieve True Personalisation with AI-Powered Customer Data Clouds
Data Analytics

Achieve True Personalisation with AI-Powered Customer Data Clouds

AI-powered Customer Data Clouds are revolutionising personalisation, allowing brands to deliver tailored experiences at scale, transforming customer engagement.

By Billy Loizou • 8 min read • Tue, 15th Apr 2025
EVT introduces AI solution for feedback at Aussie cinemas
Data Analytics

EVT introduces AI solution for feedback at Aussie cinemas

EVT has unveiled an AI-driven sentiment analysis tool for its Australian cinemas, enhancing customer feedback processing and improving service quality.

By Sean Mitchell • 3 min read • Tue, 8th Apr 2025
Reliance to invest over INR ₹50,000 crore in Assam's growth
Agricultural Technology

Reliance to invest over INR ₹50,000 crore in Assam's growth

Reliance Industries will invest over INR ₹50,000 crore in Assam over five years, boosting tech, green energy, retail, hospitality, and consumer goods sectors.

By Sean Mitchell • 4 min read • Tue, 25th Feb 2025