Insurance stories - Page 7

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

Significant rise in identity fraud targeting European firms, with 59% reporting more attacks despite 74% feeling confident in their defences, Signicat finds.

Paragon has acquired UK-based Service Graphics, enhancing its marketing services with brand activations, large format displays, and on-demand print expertise.

AI-powered automation is revolutionising healthcare, speeding up patient appointments and improving care quality across NHS and other providers in the UK.

TXP has acquired Newcastle-based Metatech to enhance its IT automation expertise in Gen legacy system modernisation across multiple sectors globally.

More UK motorists shopped around for insurance in H2 2024, with 25% switching providers, up from 20% in 2023 amid rising price competitiveness.

A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.

Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.

myCOI launches illumend, an AI-powered platform designed to simplify third-party insurance compliance for risk managers and property teams alike.

Rubrik and Rackspace team up to launch a new managed recovery service, cutting cyber attack recovery from weeks to hours for key sectors like finance and healthcare.

FICO and dacadoo partner to boost life insurance risk assessments using AI, aiming for personalised policies and faster underwriting for insurers globally.

Fraud cases in the UK surged by 12.5% in 2024, with identity fraud now comprising 59% of reports, highlighting a worrying trend in cybercrime tactics.

The rapid rise of artificial intelligence is straining data infrastructures in the banking sector, revealing critical challenges in security and data quality.

Thales' 2025 Digital Trust Index reveals plummeting consumer trust in digital services, with 82% abandoning brands due to data privacy fears.

A new Capgemini study reveals customer satisfaction in the UK is low, with just 45% satisfied, despite the potential of generative AI to improve service quality.

Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

A new survey by Infosys Knowledge Institute reveals a significant shift towards scaled AI deployment across industries, driven by reduced costs and improved success rates.

WTW has launched Radar Vision, an AI-driven monitoring tool for insurers, aimed at enhancing business performance and growth in the insurance sector.

A Fastly study reveals 93% of organisations have updated policies to protect CISOs from personal liability, though effectiveness remains unclear.

Celonis has launched four new Process Intelligence Apps in collaboration with partners, aimed at optimising industrial processes and reducing claims leakage.