IT Department Stories - Page 13

Global Stories

IT Department stories

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • This month

Digital Transformation

NiCE names five launch partners for AI specialisation

Enterprise buyers will get a new way to assess AI service partners after NiCE introduced a specialism based on certified staff and proven results.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Agentic AI creates enterprise challenge beyond LLM boom

Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.

By David Shilovsky • 5 min read • This month

Data Protection

Commvault named Gartner backup leader for 15th time

The designation underlines rising demand for cyber recovery and AI-era data protection as enterprises shift from backup alone to broader resilience.

By Mark Tarre • 4 min read • This month

Software-as-a-Service

SAP appoints Verena Siow as Asia Pacific President

Asia Pacific customers will get a new regional lead as SAP doubles down on AI-linked growth across one of its biggest markets.

By Mark Tarre • 4 min read • This month

Data Analytics

Google Cloud expands AlloyDB with new AI functions

Businesses could gain faster in-database AI queries as Google Cloud adds summarisation, sentiment analysis and new speed options to AlloyDB.

By Mark Tarre • 4 min read • This month

Privileged Access Management

Mandiant study finds USD $4.3 million annual benefit

Large firms are using security consulting to cut risk and costs, with IDC saying Mandiant customers gained USD $4.3 million a year on average.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Endava & Wiz partner on AI cloud security services

Enterprise AI roll-outs will get closer monitoring as Endava adds Wiz tools to spot cloud risks earlier across multi-cloud systems.

By Joseph Gabriel Lagonsin • 3 min read • This month

DevOps

Amazon EKS adds Kubernetes rollback option for clusters

Administrators can now reverse failed EKS upgrades within seven days, reducing rebuilds and easing pressure on teams running many clusters.

By Sean Mitchell • 3 min read • This month

Disaster Recovery

DXC launches Private Cloud+ for regulated workloads

Enterprises and agencies handling sensitive data now have a sovereign hybrid option as DXC targets stricter compliance and AI-ready workloads.

By Mark Tarre • 4 min read • This month

Gaming

AWS launches Graviton5-based EC2 C9g & C9gd instances

AWS customers get faster compute options for heavy workloads, with the new Graviton5-based instances offering up to 25% more performance per vCPU.

By Sean Mitchell • 3 min read • This month

DevOps

Amazon Web Services adds ACME support to Certificate Manager

Shorter certificate lifecycles could force more renewals onto automation, as AWS now lets customers issue and renew TLS certificates through ACME.

By Sean Mitchell • 4 min read • This month

Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • This month

Surveillance

Geotab launches AI dash cam for fleets in Australia

Rising fatigue and safety concerns are pushing Australian fleets towards in-cab video, with 53% already using it to cut risk.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Logicalis wins Microsoft Frontier Partner, Copilot status

The status should help Logicalis win more AI deployment work as organisations move from pilots to wider use of Microsoft tools.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

IT Department stories

Software-as-a-Service

Zoho doubles Adelaide headcount as growth shifts regional

Adelaide is now the centre of Zoho's Australian operations, after the software group doubled local staff as revenue and customers climbed.

By Sean Mitchell • 4 min read • This month

Network Infrastructure

Affinity MSP tops Australian MSPs in global 2026 ranking

The result underscores the rising importance of dependable connectivity as businesses increasingly outsource support, security and network operations.

By Sean Mitchell • 4 min read • This month