IT support stories
Norton launches all-in-one cybersecurity solution for NZ small businesses
Norton unveils cybersecurity service, Norton Small Business, designed to protect NZ's small firms from online attacks.
Travel Counsellors introduces Freshworks AI-powered chatbots
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
47% digital workers struggle for information to be effective: Gartner
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
How augmented reality technology can tackle the skills gap
Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.
Green Light appoints new NZ Business Development Manager
Green Light has hired Kumar Swaminathan as the new Business Development Manager for New Zealand, praising his professional network and skills.
Neo4j announces service delivery alliance with Deloitte
Neo4j has announced a service delivery alliance with Deloitte Consulting Southeast Asia for a range of services to customers within the region.
TeamViewer launches ANZ Regional office in Adelaide
TeamViewer is launching its new Australia and New Zealand office in Adelaide, coinciding with the company's 10th anniversary in the country.
Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus
Likewize acquires Optus subsidiary and secures 15-year partnership, expanding its device insurance services in Australia.
Sophos reveals malicious tactics of AvosLocker ransomware
Sophos research reveals how AvosLocker ransomware exploits AnyDesk to launch attacks, bypassing security controls.
Tech support scams are the number 1 phishing threat - report
Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.
Unplanned outages cause Kiwibank to go offline for second time in three days
The latest issue comes after planned maintenance on Kiwibank’s IT systems in the early hours of Sunday morning.
90% of workers require more IT support when remote working
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
Irish IT services company to open Auckland ops centre
Irish IT giant Evros opens a 24/7 global ops centre in Auckland, boosting security and support services.
Three new AI enterprise products, services from Mist
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
The importance of closer relationships with external IT support
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Rimini Street scores major service contract with ANZ retail giant
Rimini Street will implement its solutions across eight brands, accounting for more than 730 retail stores.
Kiwis keen on ICT industry with top hires in tech sector
SEEK's Employment Report reveals top job opportunities in New Zealand with ICT roles offering an average salary of $92,700.
23 Kiwi schools now using N4L, 700+ forecast for 2014...
Today, 23 schools are using the managed network, which offers free, uncapped, high-speed internet services, content filtering and network security services to schools.
Harbouring a winner
With humble beginnings as an in-house IT support team for East Harbour Management Services Ltd, EastHarbour IT has grown to become a business in its own right.