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Manhattan Associates stories

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Manhattan Associates unveils game-changing retail analytics tool
Last month
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cx
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martech
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commerce systems
Manhattan Associates unveils the groundbreaking Fulfillment Experience Insights Dashboard, transforming omni-channel retail fulfillment with real-time benchmarking and strategic industry insights.
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Tech trends shaking up the Australian retail sector in 2024
Last month
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bi
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big data
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data analytics
Resurgence of RFID technology, generative AI with voice commerce, unified supply chain management, and AR integration is set to revolutionise Australia's retail scene.
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Manhattan Associates streamlines returns for omnichannel shopping
Fri, 8th Sep 2023
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cx
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project management
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martech
Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.
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How online returns harm Australian retailers' image
Mon, 28th Aug 2023
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online shopping
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retail
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research
New research from Manhattan Associates has revealed how online returns processes are detrimental to shaping Australian retailers' perceptions.
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Retailer Matahari chooses Manhattan Associates WMS solution
Fri, 11th Aug 2023
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martech
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commerce systems
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inventory management systems
Matahari Putra Prima Tbk (MPPA) Retail Group is one of Indonesia’s largest retailers and it is the leader of fast-moving consumer goods (FMCG).
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Manhattan Active Omni Integrated with Google Merchant Center
Fri, 26th May 2023
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martech
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commerce systems
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retail
Manhattan is completing the digital unification of distribution and logistics, where they come together in the physical world.
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Manhattan Associates named finalist for Omnichannel Excellence
Thu, 20th Apr 2023
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omnichannel
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martech
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retail
Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.
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Manhattan, Google, Zebra benchmark unified commerce retail
Thu, 23rd Mar 2023
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pos
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public cloud
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cloud services
Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.
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Manhattan introduces RFID in its store management solutions
Fri, 10th Feb 2023
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inventory management systems
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martech
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omnichannel
The expanded RFID capabilities in Manhattan’s store solution improve inventory accuracy, automate store processes, and reduce labour costs.
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Manhattan Associates predicts retail tech trends for 2023
Wed, 18th Jan 2023
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martech
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it automation
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omnichannel
The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.
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Manhattan Associates releases new solutions for post-purchase activity
Wed, 26th Oct 2022
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cx
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martech
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commerce systems
Manhattan Associates launches new solutions to improve post-purchase experience amid changing customer expectations. Retailers under pressure to meet demands.
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Understanding modern retail through the Gen Z filter
Wed, 27th Jul 2022
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digital transformation
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bnpl
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open source
Reaching 'Generation Omnichannel': How retailers are adapting to the shopping habits of Gen Z, the emerging cultural and economic powerhouse.
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Manhattan helping Sonepar transform distribution network
Mon, 18th Jul 2022
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martech
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inventory management systems
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digital transformation
Sonepare is expanding its current Manhattan Active Warehouse Management capabilities to support its ongoing global omnichannel supply chain transformation.
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New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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contact centre
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crm
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
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Shortening the click-to-customer cycle through smart technologies
Mon, 23rd May 2022
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contact centre
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pos
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crm
The race to shorten click-to-customer cycle times is the biggest challenge for retailers in an omnichannel world.
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The evolution of POS technology in an omnichannel world
Fri, 22nd Apr 2022
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pos
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cx
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crm
Retailers are redefining the connected commerce era with modern Point-of-Sale (POS) technology at the center, enabling a seamless customer experience.
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Online retail still the chosen method for Australian consumers
Fri, 25th Mar 2022
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inventory management systems
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retail
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online shopping
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
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Orders with multiple shipments causing customer dissatisfaction
Mon, 21st Feb 2022
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crm
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martech
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inventory management systems
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
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Retail trends for 2022 highlight adoption of new tech and staff retention as crucial
Fri, 21st Jan 2022
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open source
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inventory management systems
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retail
New analysis predicts that the adoption of new systems will shape the retail and supply chain industry in 2022.
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Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Tue, 21st Jul 2020
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partner programmes
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open source
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retail
Ivanti Wavelink partners with Manhattan Associates to bring voice-enablement solutions to warehousing in South East Asia.
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Omnichannel retail outshines online-only during pandemic
Tue, 12th May 2020
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omnichannel
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martech
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open source
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
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Infor a Leader in Magic Quadrant for warehouse management
Tue, 24th Mar 2020
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inventory management systems
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oracle
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sap
Joins five other vendors in the Leader quadrant, and 13 other vendors all up in Garnter’s Magic Quadrant for Warehouse Management Systems.
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Small vendor uprising in thriving supply chain management software market
Fri, 20th Jul 2018
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inventory management systems
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sap
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software
Gartner data reveals the SCM market to be in a healthy place with huge money being made - and increasingly spread among the smaller vendors.
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5 retail technology predictions from Manhattan Associates
Fri, 9th Mar 2018
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contact centre
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inventory management systems
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open source
The trends include next-generation customer engagement, flexible checkouts and reimagined use of artificial intelligence.