ChannelLife UK - Industry insider news for technology resellers

Medallia stories

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Medallia secures top spot in Gartner's VoC platforms ranking
Last month
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cx
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martech
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ai
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.
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Medallia appoints Ben Brewer as new Chief Revenue Officer
Last month
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cx
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martech
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app development
Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.
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Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
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big data
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bi
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
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Medallia unveils AI product innovations at Experience '24 conference
Mon, 12th Feb 2024
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bi
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big data
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cloud services
Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.
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BSH Group enhances customer experience with Medallia's AI technology
Wed, 20th Dec 2023
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cloud services
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cx
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martech
BSH Group leverages Medallia's AI tech for personalised customer experiences, aiding their shift to direct-to-consumer market.
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Medallia appoints Nick Martin as new Senior Vice President International
Thu, 7th Dec 2023
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cloud services
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public cloud
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cx
Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.
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Steven Hua joins ControlUp as Chief Marketing Officer to boost global growth
Wed, 6th Dec 2023
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saas
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uc
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cx
ControlUp appoints Steven Hua, a seasoned marketer, as Chief Marketing Officer to accelerate its global customer acquisition and growth strategy.
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Medallia links with PwC UK to uplift customer experience across Britain
Fri, 17th Nov 2023
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martech
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cx
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customer centricity
Medallia forms strategic alliance with PwC UK, intending to enhance customer experience and navigate declining satisfaction rates in the UK market.
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Medallia appoints Simonetta Turek as Chief Product Officer
Fri, 20th Oct 2023
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ml
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cx
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martech
Medallia appoints Simonetta Turek as its new Chief Product Officer, bringing her experience in global technology corporations to the role.
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Medallia appoints New CFO & CTO
Wed, 17th May 2023
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ai
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ml
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mckesson
Medallia, a global company specializing in customer and employee experience, has appointed Dan Madden as CFO and Robert Baca as CTO.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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contact centre
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avaya
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it industry
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Medallia appoints Adam Maine as ANZ Country Manager
Thu, 23rd Feb 2023
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video
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cx
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martech
Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.
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Plume board expansion with tech veterans
Fri, 10th Jun 2022
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bi
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big data
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cloud services
Salesforce founding board member Magdalena Yesil, former Medallia exec Roxanne Oulman, and ex-Comcast CTO Tony Werner join Plume's board of directors.
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Medallia chooses Oracle as preferred cloud infrastructure provider
Tue, 6th Jul 2021
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cloud services
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saas
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multi-cloud
Oracle has announced it’s been selected by Medallia as a preferred cloud infrastructure provider to power the Medallia Experience Cloud SaaS platform.
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Medallia opens Singapore data center
Thu, 13th Aug 2020
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colocation
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cx
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crm
Medallia, a provider of experience management software, has opened a new data center in Singapore to target growth in the Asia Pacific region.