Medallia stories

Carrie Parker named Chief Marketing Officer at Medallia
Tue, 25th Mar 2025
#
saas
#
cx
#
martech
Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

Medallia unveils Fabrice Martin as new Chief Product Officer
Sat, 22nd Feb 2025
#
saas
#
cx
#
martech
Medallia has appointed Fabrice Martin as Chief Product Officer, bringing over 30 years of experience to enhance its customer experience solutions.

New Look partners with Medallia for customer insights
Fri, 24th Jan 2025
#
it training
#
data analytics
#
digital transformation
New Look has joined forces with Medallia and Higher Oak to launch a comprehensive omnichannel customer experience programme, enhancing customer insights across all platforms.

Mark Bishof appointed new CEO of Medallia
Wed, 8th Jan 2025
#
cx
#
martech
#
ai
Mark Bishof has been appointed Chairman and Chief Executive Officer at Medallia, signalling a major leadership shift at the software firm backed by Thoma Bravo.

Medallia reveals experience management trends for 2025
Thu, 26th Dec 2024
#
data analytics
#
cx
#
martech
Medallia predicts that 2025 will see hyper-personalisation, employee empowerment, and AI transforming customer engagement strategies.

Medallia joins G-Cloud 14 to enhance public sector services
Fri, 29th Nov 2024
#
digital transformation
#
hcm
#
public sector
Medallia has been named a supplier on the UK's G-Cloud 14 framework, offering cloud solutions to boost experience management for public sector agencies.

Medallia named leader in Forrester's customer feedback wave
Wed, 20th Nov 2024
#
data analytics
#
cx
#
martech
Medallia has been named a Leader in Forrester's Q4 2024 Customer Feedback Management Solutions evaluation, achieving top scores in key categories.

Medallia launches new partner programme to drive innovation
Wed, 25th Sep 2024
#
it training
#
sales
#
development
Medallia has launched a new partner programme to empower independent software vendors and service integrators, promoting innovation and enhancing customer experiences.

F5 introduces NGINX One to boost app security & delivery
Thu, 19th Sep 2024
#
virtualisation
#
application security
#
open source
F5 releases NGINX One software to enhance application security and delivery for diverse enterprise teams, integrating load balancing, security, and AI-driven insights.

David Galloreese joins Datadog as new Chief People Officer
Sat, 6th Jul 2024
#
siem
#
digital transformation
#
cloud security
Datadog has appointed David Galloreese as its new Chief People Officer, bringing over 15 years of HR experience from top firms to boost its growth.

Medallia named strong performer in Forrester Wave report
Tue, 25th Jun 2024
#
cx
#
martech
#
ai
Medallia named a Strong Performer for Customer Analytics Technologies, spotlighting its advanced AI, real-time data processing, and text analytics.

Medallia named leader in Forrester Wave: text mining platforms
Tue, 4th Jun 2024
#
data privacy
#
ai
#
cloud services
Medallia emerges as a leader in The Forrester Wave: Text Mining and Analytics Platforms, Q2 2024 report, excelling in Vision, Innovation, and Adoption.

Medallia named leader in Forrester Wave for text analytics
Fri, 31st May 2024
#
cx
#
martech
#
hcm
Medallia has been named a leader in Forrester’s Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

Freshworks appoints Ashwin Ballal as new CIO
Wed, 15th May 2024
#
partner programmes
#
genai
#
ai
Freshworks appoints Ashwin Ballal as new CIO, succeeding Prasad Ramakrishnan. Ballal brings over 30 years of tech expertise to drive transformative growth.

Abi Nourai appointed as MongoDB's Regional VP for Australia, NZ
Thu, 9th May 2024
#
uc
#
genai
#
ai
Abi Nourai named new Regional Vice President for ANZ at tech giant MongoDB, set to accelerate AI adoption and business growth in the region following his strategic success in the UK.

Medallia recognised as Technology Leader in Q4 2023 Spark Matrix report
Wed, 8th May 2024
#
cx
#
martech
#
hcm
Medallia, an industry expert in customer and employee experience, earns recognition as Technology Leader in Quadrant Knowledge Solutions' Spark Matrix Digital Marketing Analytics Q4 2023 report.

Medallia secures top spot in Gartner's VoC platforms ranking
Tue, 26th Mar 2024
#
cx
#
martech
#
genai
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.

Medallia appoints Ben Brewer as new Chief Revenue Officer
Tue, 12th Mar 2024
#
cx
#
martech
#
hcm
Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.

Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
#
uc
#
data analytics
#
cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.

Medallia unveils AI product innovations at Experience '24 conference
Mon, 12th Feb 2024
#
data analytics
#
cx
#
martech
Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.