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Northern Ireland stories

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UK customers still prefer human agents, but lower prices boost use

Last month
New survey finds 83% of UK customers prefer human agents for service, but 34% may switch to AI if it means lower prices, especially in London.
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Apogee brings managed IT services to UK charities via CBG deal

Mon, 25th Aug 2025
Apogee joins Charities Buying Group to offer managed IT services, helping UK charities improve tech access and reduce costs through collective purchasing.
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Apogee selected to deliver IT & telecoms for charity sector

Thu, 21st Aug 2025
Apogee has been chosen as the IT and telecoms partner for the Charities Buying Group, enhancing managed services for UK non-profits across the sector.
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Workwear Mallusk adopts cloud ERP to boost eCommerce growth

Mon, 18th Aug 2025
Workwear Mallusk adopts Forterro’s Orderwise Cloud ERP to enhance eCommerce, boost efficiency, and manage rising UK workwear and PPE demand.
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One in three UK youths lack confidence, raising IT skills alarm

Thu, 10th Jul 2025
One in three UK youths lacks confidence, risking future IT skill shortages and workforce readiness, warns Hark's Listen Up Report citing serious employment concerns.
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Viatel acquires Cybit Cyber NI unit to boost security services

Tue, 24th Jun 2025
Viatel expands cybersecurity services across Ireland and the UK by acquiring Cybit Cyber's Belfast-based unit, enhancing protection for mid-market and enterprise clients.
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UK Digital Twin Centre targets GBP £62 million boost

Thu, 8th May 2025
The UK Digital Twin Centre has opened in Belfast, aiming to boost the UK economy by GBP £62 million over ten years through cutting-edge digital twin technology.
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Belfast Distillery adopts new ERP system to boost efficiency

Mon, 28th Apr 2025
Belfast Distillery Company adopts Forterro's 123Insight ERP to enhance traceability, streamline operations, and support growth at its historic Belfast whisky site.
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Ulster University partners with Explorance to improve feedback

Thu, 17th Apr 2025
Ulster University will implement Explorance Blue and MLY to enhance student feedback analysis, aiming to boost engagement and improve learning quality.
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Cloudsmith raises $23 million to boost global expansion

Thu, 6th Mar 2025
Cloudsmith has secured $23 million in a Series B funding round, aiming to expand its global presence and enhance software supply chain security.
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UK study highlights stark rural-urban broadband divide

Thu, 21st Nov 2024
Research from the University of Manchester reveals a stark digital divide in broadband access across the UK, with rural areas lagging significantly behind urban centres.
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Acumen Cyber expands into Ireland with new appointments

Tue, 29th Oct 2024
Acumen Cyber expands into Northern Ireland and the Republic of Ireland with new team members, aiming for top five in managed security by 2028.
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DTCP invests in Atlantic Hub, advancing Irish data centres

Tue, 8th Oct 2024
DTCP has stepped in as the primary investor for Atlantic Hub, supporting its new data centre developments in Northern Ireland and the Republic of Ireland.
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Outsource Group partners with Palo Alto Networks in Ireland

Wed, 4th Sep 2024
Outsource Group partners with Palo Alto Networks, becoming the exclusive Cortex MSSP in Ireland. The deal could yield millions, strengthening cyber security offerings.
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BlackFog announces new leadership to drive growth & innovation

Fri, 26th Jul 2024
BlackFog strengthens leadership with Brenda Robb as President, John Sarantakes as CRO, and Mark Griffith as VP of Strategic Sales to drive growth amid rising ransomware threats.
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Telefónica Tech creates 20 jobs in major NI healthcare project

Thu, 27th Jun 2024
Telefónica Tech UK&I is bolstering Belfast’s workforce with 20 new jobs as it aids Northern Ireland’s rollout of the encompass health and social care record system.
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Report reveals UK voters' fears over AI & deepfakes in election

Fri, 14th Jun 2024
As the UK election nears, 60% of Britons fear AI and deepfakes could undermine democracy, according to Jumio. Their trust in online political content is dwindling.
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Boyce Precision Engineering grows 20% with new MRP solution

Fri, 24th May 2024
Northern Ireland’s Boyce Precision Engineering (BPE) reports a 20% growth and 25% lower stock levels after adopting Forterro's MRP solution, 123Insight.
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Rapid7 partners with Queens University Belfast for cloud security

Thu, 16th May 2024
Rapid7 partners with CSIT at Queens University Belfast to enhance cloud security using AI and ML, focusing on detecting risks and active threats.
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Fibrus & ACOME partnership boosts rural broadband in Northern regions

Thu, 25th Apr 2024
The partnership between Fibrus and ACOME Group has accelerated rural broadband connectivity in Northern England and Northern Ireland, offering hyperfast full fibre broadband to thousands of homes and businesses.