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ChatGPT's AI revolution has enterprises rethinking their IT automation strategy
IT Automation

ChatGPT's AI revolution has enterprises rethinking their IT automation strategy

With Microsoft and Google officially in an AI arms race, many enterprise IT leaders are being forced to rethink their approaches to AI and automation.

By Simon Haighton-Williams • 7 min read • Fri, 3rd Mar 2023

Global Stories

OpenAI stories

Check Point finds potential cybercrime scenarios in ChatGPT4
Malware

Check Point finds potential cybercrime scenarios in ChatGPT4

Check Point analysed ChatGPT4 and released five scenarios that threat actors can exploit to streamline malicious efforts faster and more precisely.

By Gaurav Sharma • 3 min read • Mon, 20th Mar 2023
Microsoft 365 Copilot launched with next generation AI
Artificial Intelligence

Microsoft 365 Copilot launched with next generation AI

We tuned into Satya Nadella's presentation about the future of Artificial Intelligence, where Microsoft announced a new launch.

By Donovan Jackson • 4 min read • Fri, 17th Mar 2023
CXone used by more than one million agents and supervisors
Unified Communications

CXone used by more than one million agents and supervisors

NICE has announced that CXone has more than one million agents and supervisors using the complete breadth of its functionality.

By Zach Thompson • 2 min read • Fri, 17th Mar 2023
New Relic integrates MLOps capability that monitors OpenAI's GPT
Application Performance Monitoring

New Relic integrates MLOps capability that monitors OpenAI's GPT

With two lines of code, engineering teams can monitor OpenAI completion queries while simultaneously tracking performance and cost metrics in real-time.

By Catherine Knowles • 3 min read • Thu, 16th Mar 2023
Exclusive: Zoho owes Aussie success to its partner network
Partner Programmes

Exclusive: Zoho owes Aussie success to its partner network

Zoho launched in Australia in 2019 and has launched numerous new apps, created many new jobs and grown its customer base in the region exponentially.

By Zach Thompson • 6 min read • Tue, 14th Mar 2023
Salesforce launches Einstein GPT, a world first in AI CRM tech
Customer Relationship Management

Salesforce launches Einstein GPT, a world first in AI CRM tech

Salesforce has officially launched Einstein GPT, the world's first generative AI CRM technology, which delivers AI-created content across key interactions.

By Catherine Knowles • 3 min read • Wed, 8th Mar 2023
IWD 2023: Why automation great for Local Government and their rate payers
IT Automation

IWD 2023: Why automation great for Local Government and their rate payers

The move to remote work was a seismic shift in the way their projects were managed and delivered for both staff and external consultants.

By Lorraine Sinnott • 5 min read • Wed, 8th Mar 2023
IWD 2023: Can AI help to address gender bias in technology?
Marketing Technologies

IWD 2023: Can AI help to address gender bias in technology?

There's a lot of buzz about ChatGPT right now. I've been testing out the technology and wondering where this innovation will take us.

By Melanie King • 5 min read • Wed, 8th Mar 2023
Cybercriminals using ChatGPT to generate scams – report
Email Security

Cybercriminals using ChatGPT to generate scams – report

Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.

By Shannon Williams • 3 min read • Fri, 3rd Mar 2023
Revolutionise your marketing strategy in 2023 with these AI tools
Artificial Intelligence

Revolutionise your marketing strategy in 2023 with these AI tools

If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.

By Adnan Khan • 3 min read • Tue, 28th Feb 2023
Caught in the crosshairs: Tech sector a major target of ransomware
Ransomware

Caught in the crosshairs: Tech sector a major target of ransomware

The technology sector was a major target of ransomware in Q4 2022; and large IT providers are likely to be targeted in 2023.

By Shannon Williams • 4 min read • Thu, 23rd Feb 2023
ConnectWise first MSP software vendor to integrate with ChatGPT
IT Automation

ConnectWise first MSP software vendor to integrate with ChatGPT

ConnectWise has announced an integration with OpenAI's ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management tools.

By Catherine Knowles • 2 min read • Wed, 15th Feb 2023
NICE launches a conversational CX with ChatGPT-enabled CXone
Unified Communications

NICE launches a conversational CX with ChatGPT-enabled CXone

Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.

By Gaurav Sharma • 3 min read • Wed, 1st Feb 2023
Microsoft announce general availability of Azure OpenAI
DataCentre infrastructure

Microsoft announce general availability of Azure OpenAI

Microsoft has revealed the general availability of its Azure OpenAI service in a continued effort by Microsoft to democratise AI services.

By Tom Raynel • 2 min read • Tue, 24th Jan 2023
The top video surveillance trend predictions for 2023
Platform-as-a-Service

The top video surveillance trend predictions for 2023

i-PRO predicts AI-based analytics, open AI platforms, privacy protection, cybersecurity, and supply chain issues for the physical security industry in 2023.

By Staff Writer • 4 min read • Wed, 18th Jan 2023
Programming, writing and research skills in hot demand
Artificial Intelligence

Programming, writing and research skills in hot demand

Programming, writing and research skills are dominating the freelance job market, according to the Fast 50 Q4 2022 Index.

By Shannon Williams • 9 min read • Fri, 6th Jan 2023

Stories from Other Regions

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