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Process automation stories

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Wild Tech appoints Tiffany Ong as Head of Microsoft in Singapore
Last week
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crm
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digital transformation
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erp
Wild Tech appoints Tiffany Ong as Head of Microsoft in Singapore to lead regional digital transformation and expand ERP, CRM, and AI services across Asia Pacific.
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Creditsafe wins 2025 ROI award after 234% boost from BlackLine
Last week
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data analytics
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cx
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martech
Creditsafe won the 2025 Nucleus Research ROI Award after achieving a 234% ROI and faster cash cycles using BlackLine’s financial platform.
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Klippa & Cobwebb partner to drive AI document automation
Last week
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paas
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document management
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digital transformation
Klippa and Cobwebb Communications have partnered to integrate AI-powered DocHorizon platform, advancing document automation for businesses across sectors.
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Siemens updates NX platforms with AI copilot & mixed reality tools
Last week
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digital transformation
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ai
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ar, vr & metaverse
Siemens updates NX platforms with AI copilot and mixed reality tools, enhancing design, simulation, and collaboration in product engineering software.
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UiPath leads 2025 Gartner Magic Quadrant as RPA market grows
Last week
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devops
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digital transformation
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rpa
UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.
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Discovery Consulting names Shobhit Garg as National Supply Lead
Last week
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digital transformation
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supply chain
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power / energy
Discovery Consulting appoints Shobhit Garg as National Supply Chain Lead to boost digital ERP adoption among Australian manufacturers and asset-heavy industries.
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Lobster appoints Emanuel Eibach as CFO to drive global growth
Last week
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it automation
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supply chain
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ipo
Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.
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ReliaQuest launches GreyMatter automation to speed threat response
Last month
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uc
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cloud security
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advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
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Air Niugini transforms payroll with Ramco Payce in four countries
Last month
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digital transformation
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hcm
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partner programmes
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
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UiPath modernises ERP with Deloitte using agentic automation
Last month
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digital transformation
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rpa
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erp
UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.
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Agentic AI and Saas - The next chapter in CX
Last month
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saas
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digital transformation
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cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
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NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Last month
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digital transformation
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martech
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ai security
NTT DATA launches a new EPAS service to enhance adoption of Salesforce’s Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
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Make unveils Make Grid for real-time automation & AI mapping
Last month
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saas
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digital transformation
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rpa
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
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Over 40% of agentic AI projects set for cancellation by 2027
Last month
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digital transformation
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rpa
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risk & compliance
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
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Exclusive: Zoho pushes AI frontier with privacy-first agentic tools
Last month
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crm
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mfa
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rpa
Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.
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Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Last month
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digital transformation
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rpa
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supply chain
UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.
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Thyssenkrupp boosts supply chain with Celonis AI technology
Last month
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data analytics
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supply chain
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ai
Thyssenkrupp Rasselstein enhances its global supply chain with Celonis AI, boosting efficiency, transparency and delivery reliability across operations.
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UiPath launches next-generation automation platform in Australia
Last month
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digital transformation
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rpa
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ai
UiPath has launched its next-generation automation platform in Australia, combining AI agents, robots and humans to streamline complex business processes.
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rebuy boosts device repair automation & transparency with Camunda
Last month
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smartphones
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digital transformation
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cx
rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.
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Oracle adds xAI Grok models to boost its enterprise AI cloud
Last month
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data protection
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ai security
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genai
Oracle integrates xAI’s Grok models into its Cloud Infrastructure, enhancing enterprise AI with advanced reasoning, multimodal capabilities, and strong data protection.