Process automation stories
Wild Tech appoints Tiffany Ong as Head of Microsoft in Singapore
Last week
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crm
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digital transformation
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erp
Wild Tech appoints Tiffany Ong as Head of Microsoft in Singapore to lead regional digital transformation and expand ERP, CRM, and AI services across Asia Pacific.
Creditsafe wins 2025 ROI award after 234% boost from BlackLine
Last week
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data analytics
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cx
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martech
Creditsafe won the 2025 Nucleus Research ROI Award after achieving a 234% ROI and faster cash cycles using BlackLine’s financial platform.
Klippa & Cobwebb partner to drive AI document automation
Last week
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paas
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document management
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digital transformation
Klippa and Cobwebb Communications have partnered to integrate AI-powered DocHorizon platform, advancing document automation for businesses across sectors.
Siemens updates NX platforms with AI copilot & mixed reality tools
Last week
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digital transformation
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ai
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ar, vr & metaverse
Siemens updates NX platforms with AI copilot and mixed reality tools, enhancing design, simulation, and collaboration in product engineering software.
UiPath leads 2025 Gartner Magic Quadrant as RPA market grows
Last week
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devops
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digital transformation
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rpa
UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.
Discovery Consulting names Shobhit Garg as National Supply Lead
Last week
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digital transformation
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supply chain
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power / energy
Discovery Consulting appoints Shobhit Garg as National Supply Chain Lead to boost digital ERP adoption among Australian manufacturers and asset-heavy industries.
Lobster appoints Emanuel Eibach as CFO to drive global growth
Last week
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it automation
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supply chain
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ipo
Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.
ReliaQuest launches GreyMatter automation to speed threat response
Last month
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uc
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cloud security
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advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
Air Niugini transforms payroll with Ramco Payce in four countries
Last month
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digital transformation
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hcm
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partner programmes
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
UiPath modernises ERP with Deloitte using agentic automation
Last month
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digital transformation
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rpa
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erp
UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.
Agentic AI and Saas - The next chapter in CX
Last month
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saas
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digital transformation
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cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Last month
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digital transformation
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martech
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ai security
NTT DATA launches a new EPAS service to enhance adoption of Salesforce’s Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
Make unveils Make Grid for real-time automation & AI mapping
Last month
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saas
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digital transformation
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rpa
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
Over 40% of agentic AI projects set for cancellation by 2027
Last month
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digital transformation
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rpa
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risk & compliance
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
Exclusive: Zoho pushes AI frontier with privacy-first agentic tools
Last month
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crm
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mfa
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rpa
Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.
Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Last month
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digital transformation
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rpa
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supply chain
UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.
Thyssenkrupp boosts supply chain with Celonis AI technology
Last month
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data analytics
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supply chain
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ai
Thyssenkrupp Rasselstein enhances its global supply chain with Celonis AI, boosting efficiency, transparency and delivery reliability across operations.
UiPath launches next-generation automation platform in Australia
Last month
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digital transformation
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rpa
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ai
UiPath has launched its next-generation automation platform in Australia, combining AI agents, robots and humans to streamline complex business processes.
rebuy boosts device repair automation & transparency with Camunda
Last month
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smartphones
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digital transformation
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cx
rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.
Oracle adds xAI Grok models to boost its enterprise AI cloud
Last month
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data protection
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ai security
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genai
Oracle integrates xAI’s Grok models into its Cloud Infrastructure, enhancing enterprise AI with advanced reasoning, multimodal capabilities, and strong data protection.