Productivity stories
Payment disruptions are worsening customer experience at utilities and telecoms firms, with 99% of respondents reporting some form of issue.
Many firms still lack grants and training as ministers' industrial push is judged on what reaches factory floors, Fluke research shows.
As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.
Product data teams can now oversee AI agents in Akeneo's cloud, reducing manual catalogue work and tightening control over approvals.
Platforms handling cross-border collections can now reconcile payments in 24 currencies, as Mangopay widens Virtual Accounts support from seven.
AI is helping hospitals cut scan times, clear backlogs and spot disease earlier, while doctors still keep final say over treatment.
AI use helped the Australian car subscription provider more than double its fleet while lifting vehicle utilisation to 91%.
The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.
Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.
AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.
The new software is aimed at cutting manual follow-up in order, warehouse and transport operations as supply chain teams seek faster decisions.
CRISP is set to handle a projected fourfold rise in transaction volumes after upgrading to Broadridge's BRx Match platform across 14 markets.
Weak data and governance are leaving most UK mid-market AI projects stuck in pilots, despite 91% of firms saying they are ready to scale.
Irish firms risk falling further behind as GPT 5.6 outpaces their ability to retrain staff, redesign workflows and justify AI spend.
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
The recognition underscores rising demand for cyber-risk tools that show measurable returns, as buyers demand faster deployment and continuous monitoring.
AI is helping corporate lawyers answer stakeholders faster, with 97% of legal leaders in a new study citing quicker responses.
The top ranking signals growing demand for university AI that can manage sensitive data, automate admin work and scale across campus systems.
Demand for AI security systems is rising as Hakimo says its monitoring reduces incidents and guard costs for property owners.
A lack of clear IT planning is leaving Irish large firms with a €667,000 annual drag from projects that should have been stopped.