Professional Services Automation (PSA) stories

monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.

Intuit launches its AI-native Accountant Suite in Australia, promising to ease capacity strain and turn automation into a growth driver.

ConnectWise hires Johannes Kamleitner as EMEA go-to-market SVP, bolstering sales and partner-led growth across the UK and wider Europe.

Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.

Intuit launches AI-native Accountant Suite in the UK, unifying practice management and client work for accounting and bookkeeping firms.

ConnectWise appoints Johannes Kamleitner to lead EMEA go-to-market, aiming to accelerate MSP-focused growth across key European regions.

AI bookkeeping startup Botkeeper shuts after 11 years, citing rapid client consolidation, lost revenue and an unsustainable path forward.

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

Fieldguide secures USD $75m Series C from Goldman Sachs to scale agentic AI for audit firms, lifting its valuation to USD $700m.

Actionstep launches AI-powered Trace to automate time capture for law firms, backed by its acquisition of passive tracking startup Traced.

Orbital raises USD $60m to expand its AI platform for real estate law, targeting US growth and doubling headcount after UK success.

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.

IRIS launches AI anomaly-checking tool for UK personal tax returns, promising to cut prep time to 90 minutes and slash errors by up to 95%.

Sage has been named a leader in IDC’s 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.

Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.

Barracuda updates BarracudaONE, boosting MSPs' email threat response up to ten times faster and automating billing with new PSA integrations.

Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.

Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.